Metrolink Phone Numbers and Emails

Toll-Free Number:

  • (888) 446-9721

Customer Service:

  • (800) 698-4833
    Speech and hearing impaired customers
  • (800) 371-5465
  • (213) 452-0204

Administrative Office:

  • (213) 452-0200
    900 Wilshire Blvd., Ste. 1500 Los Angeles, CA 90017

Filiming Inquiries:

  • (909) 392-8463
    Christos Sourmelis

Media Inquiries:

  • (213) 452-0400

Non-Emergency Safety Concern:

  • (866) 640-5190

Scrra Signal Department:

  • (909) 592-1346
  • (800) 227-2600
  • (909) 593-4291
  • (909) 593-6973
  • (909) 392-8532
  • (909) 593-4678
  • (213) 452-0255

Metrolink Emails:

Customer Service
Marketing Inquiries
More phone numbers and emails Less phone numbers and emails

Metrolink Contact Information

Metrolink Website:

Metrolink Help Center:

Corporate Office Address:

900 Wilshire Blvd., Ste. 1500
Los Angeles, California 90017
United States


1(213) 452-0422
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Summary of Metrolink Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Metrolink Customer Service?

Request for Information Question:

  • “Did not show on kiosk weekend pass tickets, instead bought regular price tickets.request refund”

Staff Question:

  • “Customer service”

Payments and Charges Question:

  • “Change payment methods”

Other Question:

  • “Accident that happened on February 22nd. Do you reimburse”
  • “I want to travel from Fontana CA to Union Estation Los Angeles CA. watch Time is the next by rai”
  • “Directions to Burbank airport”


Metrolink Privacy Policy
For company information on how Metrolink runs. Making The Customer's journey relaxing and safe. The Southern California Regional Rail Authority (Metrolink) respects The Customer's privacy. The following describes Company's Privacy Policy in relation to the information that The Client of Metrolink submit through using this website, Metrolink's' mobile ticketing website ('Website') and Company's mobile application ('App') that retails the mobile ticket ('mTicket'). may obtain personal information from The Client when The User of Website submit comments on Metrolink service, complete a survey, subscribe to an email newsletter, or participate in the Metrolink rider advisory panel. This personal information may be in the form of The Customer's name, email address, phone number, street address, etc. Metrolink or its contracted vendors do not sell, trade, or rent The User's personal information to anyone, or disclose personal information.
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Train Service


Metrolink is a commuter rail system. It began operation in October 1992. The rail system serves Southern California. The owner is the Southern California Regional Rail Authority. Metrolink consists of 7 lines and 59 stations. It operates in Los Angeles, Orange, Riverside, San Bernardino, and Ventura counties. Customers can purchase one-way ticket, round-trip ticket, advance purchase ticket, 7-day pass, and monthly pass. Metrolink trains and facilities are equipped with accessible restrooms and water fountains for persons with disabilities. There is a Special Assistance Request Program with instruction about how to ride the train and make connections. Metrolink fleet consists of Tier 4 Locomotives and Hyundai Rotem Cars. The rail system provides free Metrolink’s application for mobile devices with Android and Apple operating systems.

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