Contact Metrolink Customer Service
Metrolink Phone Numbers and Emails
Toll-Free Number:
-
(888) 446-9721Toll-free
Customer Service:
-
(800) 698-4833Speech and hearing impaired customers
-
(800) 371-5465
-
(213) 452-0204
Metrolink Emails:
Contact Information
Metrolink Website:
Metrolink Help Center:
Corporate Office Address:
Fax:
Summary of Metrolink Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Metrolink?
Request for Information Question:
- “Would like to know if you travel to ladera ranch from union station”
- “Information about my trip March 17 and 19”
- “Did not show on kiosk weekend pass tickets, instead bought regular price tickets.request refund”
Payments and Charges Question:
- “Payment”
- “Change payment methods”
Staff Question:
- “Train services thru UPLAND from San Bernardino”
- “Customer service”
Product/ Service Question:
- “Broken kiosk didn't give me my ticket would like a refund”
Other Question:
- “Complaints about driver”
- “Information about bus”
- “What gate at union station for 225”
About
Metrolink is a commuter rail system. It began operation in October 1992. The rail system serves Southern California. The owner is the Southern California Regional Rail Authority. Metrolink consists of 7 lines and 59 stations. It operates in Los Angeles, Orange, Riverside, San Bernardino, and Ventura counties. Customers can purchase one-way ticket, round-trip ticket, advance purchase ticket, 7-day pass, and monthly pass. Metrolink trains and facilities are equipped with accessible restrooms and water fountains for persons with disabilities. There is a Special Assistance Request Program with instruction about how to ride the train and make connections. Metrolink fleet consists of Tier 4 Locomotives and Hyundai Rotem Cars. The rail system provides free Metrolink’s application for mobile devices with Android and Apple operating systems.
Metrolink is ranked 17 out of 73 in Trains category
Compare Metrolink To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
