Metrolink Phone Numbers and Emails

Toll-Free Number:

  • (888) 446-9721
Send Message

Customer Service:

  • (800) 698-4833
    Speech and hearing impaired customers
  • (800) 371-5465
  • (213) 452-0204

Administrative Office:

  • (213) 452-0200
    900 Wilshire Blvd., Ste. 1500 Los Angeles, CA 90017

Filiming Inquiries:

  • (909) 392-8463
    Christos Sourmelis

Media Inquiries:

  • (213) 452-0400

Non-Emergency Safety Concern:

  • (866) 640-5190

Scrra Signal Department:

  • (909) 592-1346
  • (800) 227-2600
  • (909) 593-4291
  • (909) 593-6973
  • (909) 392-8532
  • (909) 593-4678
  • (213) 452-0255

Metrolink Emails:

Customer Service
Marketing Inquiries
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Contact Information

Metrolink Website:

Metrolink Help Center:

Corporate Office Address:

900 Wilshire Blvd., Ste. 1500
Los Angeles, California 90017
United States


1(213) 452-0422

Metrolink Rating Based on 1 Reviews

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Summary of Metrolink Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Metrolink?

Request for Information Question:

  • “Would like to know if you travel to ladera ranch from union station”
  • “Information about my trip March 17 and 19”
  • “Did not show on kiosk weekend pass tickets, instead bought regular price tickets.request refund”

Payments and Charges Question:

  • “Payment”
  • “Change payment methods”

Staff Question:

  • “Train services thru UPLAND from San Bernardino”
  • “Customer service”

Product/ Service Question:

  • “Broken kiosk didn't give me my ticket would like a refund”

Other Question:

  • “Complaints about driver”
  • “Information about bus”
  • “What gate at union station for 225”



Metrolink is a commuter rail system. It began operation in October 1992. The rail system serves Southern California. The owner is the Southern California Regional Rail Authority. Metrolink consists of 7 lines and 59 stations. It operates in Los Angeles, Orange, Riverside, San Bernardino, and Ventura counties. Customers can purchase one-way ticket, round-trip ticket, advance purchase ticket, 7-day pass, and monthly pass. Metrolink trains and facilities are equipped with accessible restrooms and water fountains for persons with disabilities. There is a Special Assistance Request Program with instruction about how to ride the train and make connections. Metrolink fleet consists of Tier 4 Locomotives and Hyundai Rotem Cars. The rail system provides free Metrolink’s application for mobile devices with Android and Apple operating systems.

Metrolink reviews and complaints

Metrolink is ranked 17 out of 73 in Trains category

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