Contact Metrolink Customer Service

To contact Metrolink via email, you can reach out to them at communityrelations@scrra.net. This Metrolink email address is part of the company’s efforts to provide multiple avenues for clients to seek assistance or provide feedback. Whether you have a question, a suggestion, or need to report an issue, sending an email to this address allows you to communicate directly with the company's customer relations team. It's important to note that while email inquiries are typically less time-sensitive than phone calls, response times can vary. Therefore, for urgent matters, it might be more efficient to call the Metrolink phone number directly.

To contact Metrolink via their website, visit www.metrolinktrains.com. Once on the site, navigate to the "Customer Service" section and look for the "Contact Us" option. This page typically provides various methods to get in touch with the company, including a form to submit your inquiry directly through the website. This method is convenient for those who prefer not to use the Metrolink phone number or email, or for those who have a question that they feel might be better addressed through the company's online resources.

The Metrolink hours of operation are as follows: Monday through Friday from 5:00 AM to 9:45 PM, Saturday from 7:00 AM to 6:30 PM, and Sunday from 8:00 AM to 4:30 PM. These hours apply to the customer service department, which is available to assist with any questions, concerns, or issues you may have during these times. It's important to plan your contact accordingly to ensure you can speak with a customer service representative. Outside of these hours, you can still reach out to the company through their website or Metrolink email, as they may offer after-hours support through these channels.