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Contact MetroHealth Customer Service

How to Reach a Person at MetroHealth

Verified Contact Information

Customer Service Number:

  • 1-216-778-7800
    MetroHealth Medical Center
Call Now
Send Message

Customer Service:

  • 1-216-778-3156
    Admitting
  • 1-216-778-2075
    Case Management
  • 1-216-778-5676
    Gift Shop
  • 1-216-957-2800
    MetroHealth Prime Program for Adults 55 and Older
  • 1-216-778-8801
    MyChart Support, Monday – Friday, 7 a.m. – 7 p.m.
  • 1-216-778-3017
    Outpatient Pharmacy
  • 1-216-778-4600
    Parking Facilities
  • 1-216-957-3250
    Patient Financial Services
  • 1-216-778-5800
    Patient Relations
  • 1-216-778-4800
    Pre-Admission Testing
  • 1-216-778-5500
    Schedule an appointment
  • 1-216-778-4663
    Spiritual Care Services

General Info:

  • 1-216-778-8497
    Ethics Consult Service
  • 1-216-778-5551
    Social Work

Accounting/ Billing:

customerservice@metrohealth.org

Business Customer Service:

mychart@metrohealth.org
Online access to medical record

Customer Service:

patientrelations@metrohealth.org
Patient Relations

MetroHealth Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular MetroHealth Phone Number
1 (216) 778-7800
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, payments and charges
View full overview

How to Contact MetroHealth?

Most Popular Number:

(216) 778-7800
MetroHealth Medical Center

The hospital system provides separate MetroHealth phone numbers, each assigned to a certain department, so that you can reach out to a specialist who is responsible for specific inquiries without switching from one line to another. To discuss available medical services and how they are provided, contact the medical center itself at (216) 778-7800. Are you interested in patient financial services? Ask about them in detail at (216) 957-3250. Case management inquiries are handled by the manager at (216) 778-2075. The whole list of MetroHealth contacts opens after following the “More phone numbers and emails” hyperlink.

You can connect with a representative of the hospital system at one of the available MetroHealth email addresses, depending on the nature of your issue. Send billing and financial inquiries to customerservice@metrohealth.org. If you have issues related to patient relations, the dedicated manager can handle them at patientrelations@metrohealth.org. To ask for details regarding online access to your medical record, use mychart@metrohealth.org. Note that indicating your name, a preferred contact for a response, and a detailed explanation of your inquiry, along with the attachment of screenshots or other files, will help the specialist to expedite the resolution process.

You’ll find the medical center with its headquarters at the following MetroHealth address: 2500 MetroHealth Drive, Cleveland, Ohio 44109, United States. Before you meet with the administration or other specialists to discuss collaboration or other significant matters, call the main phone line to agree on the exact place, day, and time of your meeting. For billing correspondence, use the following postal address: P.O. Box 74633, Cleveland, OH 44194-0002. In this case, it’s significant to indicate the address correctly to avoid misunderstanding and long processing time.

The MetroHealth customer service team accepts incoming applications Monday through Thursday from 8 a.m. to 5 p.m. ET. This schedule applies to phone support. Regarding messages with your questions, suggestions, feedback, or other inquiries, you can send them at any time convenient for you. Written channels are available 24 hours a day, 7 days a week. Keep in mind that a response may take 24-48 hours, depending on the type of inquiry and the team’s workload.

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Contact Information

MetroHealth Website:

MetroHealth Help Center:

Corporate Office Address:

The MetroHealth System
2500 Metrohealth Dr
Cleveland, Ohio 44109
United States

Summary of MetroHealth Customer Service Calls

4 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MetroHealth?

Payments and Charges Question:

  • “Contact Billing”

Product/ Service Question:

  • “To lay a complaint”

Other Question:

  • “Needed to see Dr Hoyan-Ortho doctor as doon as possible .”

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