Metrobank Philippines Phone Numbers and Emails

Customer Service:

  • +63180 010 857 9727
    Institutional Transaction Banking Group (Toll-free in Manila)
  • +6318 001 888 5775
    Toll-free in Manila
  • +6 328 870 0700

Headquarters:

  • +6 328 898 8000

Investors/ Franchising:

  • +6 328 857 5348

Legal:

  • +6 328 857 5539
    Privacy Inquiries
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Metrobank Philippines Emails:

Customer Service
Investors/ Franchising
Legal
Privacy Inquiries
transactionbankingservices@metrobank.com.ph
Institutional Transaction Banking Group
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Metrobank Philippines Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call Metrobank Philippines is 631800108579727. 38% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Wednesday, while the shortest are on Thursday.

  • People call Metrobank Philippines mainly because of cards, account, shipping and delivery.

View full overview ›
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Contact Information

Metrobank Philippines Website:

Metrobank Philippines Help Center:

Corporate Office Address:

Metropolitan Bank and Trust Corp
Metrobank Plaza Building, Sen Gil Puyat Avenue
Makati, Manila 1200
Philippines

Other Info (opening hours):

Mailing Address:

Privacy Department

2nd Floor, The Shops Grand Central Park

7th Avenue corner 36th and 38th Streets North Bonifacio District

Bonifacio Global City Taguig, 1637 Metro Manila

More contact details

Metrobank Philippines Rating Based on 3 Reviews

Rating details

5.0
more details
Diversity of Products or Services
Billing Practices
Customer service
Website

Rating stats

Rating trend

Summary of Metrobank Philippines Customer Service Calls

48 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Metrobank Philippines?

Cards Question:

  • “Credit card collection”
  • “Credit card”

Account Question:

  • “Remittance fail to send to the bank account”
  • “Locked account”
  • “Verify account”

Shipping and Delivery Question:

  • “I need to get the contact number of metrobank guiuan branch”
  • “Funds not received”
  • “Package delivery”

Request for Information Question:

  • “Inquiry”

Product/ Service Question:

  • “Loan”
  • “Withdrawal concern”

Other Question:

  • “Online banking”
  • “Cash to go”
  • “Metrobank App”

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