Contact Metrobank Philippines Customer Service
Metrobank Philippines Phone Numbers and Emails
Customer Service:
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+63180 010 857 9727Institutional Transaction Banking Group (Toll-free in Manila)
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+6318 001 888 5775Toll-free in Manila
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+6 328 870 0700
Metrobank Philippines Emails:
Metrobank Philippines Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Metrobank Philippines is 631800108579727. 48% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday.
People call Metrobank Philippines mainly because of cards, request for information and account.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Metrobank Philippines is 631800108579727. 48% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday.
People call Metrobank Philippines mainly because of cards, request for information and account.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Metrobank Philippines is customercare@metrobank.com.ph. 92% of customers use this email address to address their issues and concerns.
Contact Information
Metrobank Philippines Website:
Metrobank Philippines Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Privacy Department
2nd Floor, The Shops Grand Central Park
7th Avenue corner 36th and 38th Streets North Bonifacio District
Bonifacio Global City Taguig, 1637 Metro Manila
Summary of Metrobank Philippines Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Metrobank Philippines?
Cards Question:
- “Lost card”
- “Credit card unwanted usage”
- “Credit card collection”
Account Question:
- “To ask what happened to my money because last sunday i used gcash to transfer money to metrobank and until now the money is not transferred to my account”
- “Remittance fail to send to the bank account”
- “Locked account”
Request for Information Question:
- “Updated my email”
- “Concern”
- “Inquiry”
Payments and Charges Question:
- “Credit card”
- “UnauthoriEs transaction”
- “Unauthorized transaction”
Product/ Service Question:
- “Someone Withdraw my money”
- “Lost money, failed withdrawal, insufficient amount but no money has been withdrawed”
- “Loan”
Shipping and Delivery Question:
- “I need to get the contact number of metrobank guiuan branch”
- “Funds not received”
- “Package delivery”
Other Question:
- “Inquiries”
- “UnauthoriEd transaTion”
- “Urgent”
Compare Metrobank Philippines Customer Service To
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