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Contact Metro Transit Customer Service

Metro Transit Phone Numbers and Emails

Toll-Free Number:

  • (855) 340-0035
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Customer Service:

  • (612) 349-7200
    If you witnessed a crime
  • (612) 349-7222
    Metro Transit Police TipLine
  • (612) 349-7555
    Office of Diversity and Equal Opportunity
  • (612) 900-0411
    Text for Safety
  • (612) 444-1161
    Text for Transit Information
  • (612) 373-3333
    Transit Info
  • (612) 349-7400

Media:

  • (651) 602-1500

Metro Transit Emails:

Complaints/ Feedback
Customer Service
Limited Mobility Program
Media
Data Practices Requests, PR Inquiries
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How to Contact Metro Transit?

Most Popular Number:

(855) 340-0035
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author avatar
Rebecca A. Garland
PissedConsumer Reporter

The Metro Transit phone number is 612-373-3333. Call this phone number if you want to reach the Transit Centre and get consumer assistance. To address all other inquiries, please call 612-349-7400. If you witnessed a crime and seek to share details that might help the investigation, please call 612-349-7200. If you prefer text messaging, you can drop a note at 612-444-1161 and get transit information or send a message to 612-900-0411 to report something unsafe and suspicious on a bus, train, or transit station and stop.

The Metro Transit email address for complaints and feedback is comments@metrotransit.org. If you would like to get more information about the limited mobility program, send an email to limitedmobility@metrotransit.org. Representatives of the media who want to connect with the corporate PR team regarding press inquiries and data practices requests should send their messages to public.info@metc.state.mn.us and datapractices@metc.state.mn.us.

The company has an office in Minneapolis. Metro Transit's address is 560 Sixth Avenue North, Minneapolis, Minnesota, 55411, United States. Customers who seek to contact the corporate office by post should send their letters to Attn: Office of Communications, 390 N. Robert Street, St. Paul, MN 55101.

The Metro Transit customer care team is available on weekdays from 8 a.m. to 4.30 p.m. The Transit department is open Monday through Friday from 6.30 a.m. to 8 p.m. On Saturday, you can contact the transit team between 8 a.m. and 4.30 p.m.; on Sundays and holidays, the department is unavailable.

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Contact Information

Metro Transit Website:

Metro Transit Help Center:

Corporate Office Address:

Metro Transit
560 Sixth Avenue North
Minneapolis, Minnesota 55411
United States

Other Info (opening hours):

Mailing Address:

Attn: Office of Communications

390 N. Robert Street

St. Paul, MN 55101


Fax: +1 651-602-1550

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