Middleborough, Massachusetts
Not resolved

We went to Metro Kia in Raynham Ma.looking for a 2013 Rio SX hatchback.

We knew from calling around it was a hard car to find. The salesman told us he found one but it was a fairly long way away and we would have to leave a deposit to show we were serious about the car. We were told " the check will only be cashed if we find the car you want and you purchase it". It will " keep anyone else from being able to purchase the car before you".

This was on a Sunday, we were told the car would be in on the following Wednesday for us to look at. On Wednesday we got a call telling us they could not get the car. We asked them to please keep looking and let us know if they find something and we would be looking also. We reminded them to please tear up the check.

Surprise Surprise when we got our bank statement we found out the check had been cashed AFTER THEY TOLD US THEY COULD NOT GET THE CAR. We called to demand the $500.00 back on Friday afternoon and were told there would be no one from accounting to give us a check until Monday after 10am. We arrived at 11am Monday and were snubbed for over an hour and the general manager refused to see us after THEY asked us if we wanted to speak to him. Finally after well over an hour someone we had never met before handed us a check and walked away.

We went directly to Metros bank to cash the check and waited 20 minutes for them to verify the check because Metro Kia is a DBA and the bank said they weren't answering the phone, at 1pm! we ended up getting the exact car we wanted from CENTRAL DODGE KIA OF NORWOOD. Turns out Metro reprints the window stickers with higher prices and we got the exact car from Central for $1200.00 LESS than Metro told us they could sell the car for, with a free remote starter thrown in. I will gladly travel an hour to do business with Central Dodge Kia rather than be treated like trash 15 minutes from home.

STAY AWAY FROM METRO KIA.They are your best friends until you say you are " still looking".

Review about: 2013 Rio Sx.

Review #368076 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Metro Kia?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Coachmen Rv - What did i get myself into Coachmen Rv "Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have been through' It all started with Collier RV in Rockford'..." Read more Forest River - Undersized Axles!!! Forest River "We bought a 2013 Forest River Cherokee pull behind trailer and took one trip in it and when we were on our way back home we stopped and noticed our..." Read more Keystone Rv - 2012 Outback Fading Front cap Keystone Rv "Look at the attached pic. How embarrassing and it has Keystone's name on the front of the cap for negative advertising. Keystone won't replace the cap because they..." Read more FOREST RIVER, LIPPERET COMPONENTS, BENT AXLES Forest River "TRIP FROM FLORDIA TO HOME. INTINAL COMPLAINT While dumping the tanks I noticed wear on the right rear tire on the inside worn and left tire as well. I looked..." Read more Diesel - Worse customer service experience! Diesel "Diesel phone customer service is always unhelpful. First time I called was about an order couldn't be placed online because of their website issue. I messaged Diesel, they emailed me..." Read more Polygroup - 7 pools in a years time Polygroup "I have purchased a total of 7 pools last year and they all ended up leaking and the leak could not be found. One of them I returned for exchange..." Read more Cruisemiles - Uploads for Clarification Cruisemiles "Now allegations of fraudulent action by Mr Lester have been proved false, I have been asked to release from file information relating to the accountant of Cruisemiles who was sentenced..." Read more Mark Medical Care - Deceptive Doctor Mark Medical Care "This doctor is misleading, nasty and deceptive. He is a radiologist who went to school in Mexico and now he is using second-hand lasers on his hispanic customers. Beware of..." Read more