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I have some serious conditions going on with me for the past months. My doctor told me I needed to be out of work for at least a month until I get stable.

The most horrible thing is that I'm not stable. Metlife has made my condition worse. I am in a bad depression and I am suffering of anxiety due to not getting paid short term disability. It's incredible how being my first time to request short term at my job and not even getting the support with them.

We have faxed over all the documents and have talked to various people and they keep on adding things that they never said in the beginning. It's so easy for Metlife to take the money out of your check but at the end of the day they stay with it and don't help you when you actually need it.

I will be escalating this issue and I will be letting everyone know what a horrible experience this has caused me and my family. Be ware to all

Reason of review: Poor customer service.

Monetary Loss: $2500.

Location: Tampa, Florida

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Guest

My only advice is to Tweet, blog, Facebook, contact NAMI, contact any state or local representatives who care about mental health issues, etc. It won't get you the money you deserve, but it will make Metlife hurt.

Publicly.

I am in a similar situation. I have Bipolar I with psychosis, which I have had all my life. It is generally well managed with medications.

So well managed that I have been able to get a college degree and have a 17 year career in the design and technology industry.

Sometimes medications stop working, and sometimes the disease is more powerful than the meds. I'm in a horrible manic phase now with hallucinations and am frantically trying multiple combos of meds. Right now I'm lucid.

Random items in the house have been singing to me. Three days ago I decided to take a stroll in the middle of the night and threatened a crack dealer in my neighborhood. It scared him. It should have scared me.

So yeah. I need some time off of work to get on a new med routine to sort things out.

I've been going back and forth with Metlife for about 6 weeks now. It's work related. They can't get ahold of my doctor.

They don't know what my illness is. They need a full account of the meds I am taking. They are reviewing. They need my physician's number again.

Over and over and over.

Yesterday they told me that my employer chose a policy that stipulates if you have been treated within the last 3 months for the illness that you are applying for STD for, you are not eligible for benefits. Like diabetes, bipolar is incurable. It is impossible for me to NOT be treated for even a day whether it be by a med, psychiatrist, therapist, psych hospital, or whatever I need to control my illness, just like someone with a controllable, yet incurable disease like diabetes, lupus, etc.

I'm sorry to hear you had to go through this as well. It sucks. And it is going to cost me my job. This is the way it goes with all insurance companies, especially when it comes with "invisible" diseases.

And unfortunately, it's legal. It's also immoral.

Guest

I have been getting the run around from MetLife over a short term disability claim after having worked for my job for over 25 years. I had to use all my accrued time before I was able to apply and now MetLife refuses to pay the few hundred dollars that they should have.

I am so frustrated and stressed out from what this company has put me through, and it appears there is no where to turn for help. Does anyone have advice on this situation?

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