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Contact MetLife Pet Insurance Customer Service

How to Reach a Person at MetLife Pet Insurance

Verified Contact Information

Toll-Free Number:

  • 1-855-945-3490
Call Now
Send Message

Customer Service:

  • 1-877-804-7627
    Bilateral Conditions
  • 1-866-280-5731
  • 1-866-937-7387
  • 1-888-572-0580

Claims:

  • 1-317-820-2275
    Text

Claims:

pet_submit_claim@metlife.com

Customer Service:

pet_info@metlife.com

Legal:

privacy@metlife.com
Privacy Inquiries

How to Contact MetLife Pet Insurance?

Most Popular Number:

(855) 945-3490

The MetLife Pet Insurance phone number to reach the customer service team is (888) 572-0580. You can contact the customer care representatives for general information about the company’s services, plans, and fees. The support agents will also help you with choosing or changing plans, adding preventive care, modifying coverage options during renewal, and removing or adding pets. You can also get in touch with the customer relations team at (855) 945-3490. This number is appropriate for general feedback, complaints, and suggestions. The same phone line can be used to request assistance with submitting your claim or checking the status of the existing one. To get a quote, dial (877) 804-7627.

The MetLife Pet Insurance email address is pet_info@metlife.com. You can use it for general questions whenever you need to learn more about the company’s plans, policies, and fees. The same email can be used to share your experience with the company’s services, file a complaint, or offer a suggestion. You will get a response from the support team after they study your matter. You can also file a claim via email and request information about the existing claims at pet_submit_claim@metlife.com. Alternatively, you can visit the official website to file a claim using a form. The MetLife Pet Insurance contact email for Privacy Policy concerns and Data Protection requests is privacy@metlife.com.

The MetLife Pet Insurance hours of operation are Monday to Friday from 8 a.m. to 9 p.m. and between 10 a.m. and 7 p.m. EST on weekends. You can call the customer care helpline within these hours for information regarding plans and assistance with filing a claim. You can also reach the MetLife Pet Insurance customer service representatives via live chat during business hours. If you prefer communicating via social media, you can DM the support team on Facebook, and they will usually respond within several working hours. Alternatively, you can send your inquiry to the company’s representatives via email whenever convenient if the matter is not urgent.

You can visit the MetLife Pet Insurance website whenever you need to reach the customer care team. Click the chat icon in the bottom right corner of the homepage, provide the required contact info, and type your question to start the conversation. The live MetLife Pet Insurance chat is available Monday to Friday between 8 a.m. and 9 p.m. and from 10 a.m. to 7 p.m. EST on weekends. You will also find other available ways to get in touch with their support, including phone and fax numbers, mail address, email link, and business hours, on the Contact Us page or at the bottom of the main page on the right.

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Contact Information

MetLife Pet Insurance Website:

MetLife Pet Insurance Help Center:

Corporate Office Address:

MetLife Services and Solutions, LLC
400 Missouri Avenue, Suite 105
Jeffersonville, Indiana 47130
United States

Other Info (opening hours):

Call Center Hours (EST):

Monday - Friday: 8:00am - 9:00pm

Saturday - Sunday: 10:00am - 7:00pm

More contact details

Fax:

+1 877-281-3348

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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