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Contact Metallica Customer Service

How to Reach a Person at Metallica

Verified Contact Information

Toll-Free Number:

  • 1-800-698-2536
Call Now
Send Message

Customer Service:

info@metclub.com

Legal:

webmaster@metclub.com
Privacy Inquiries

Metallica Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Metallica Phone Number
1 (800) 698-2536
Average Calls duration
1 minute
Most Popular Metallica Email Address
info@metclub.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
View full overview

How to Contact Metallica?

Most Popular Number:

(800) 698-2536
Total calls: 26 Last call: May 28, 2026

Metallica’s customer service number, 1-800-698-2536, is currently the only published toll-free helpline for all queries and concerns. This number is active to provide efficient assistance with user issues between business hours. When calling the Metallica phone number, clients must provide the information asked of them to help the agents verify their identity and assist them efficiently. If the problem remains unresolved or requires you to support the claim with relevant proof or evidence, emailing Metallica customer service is a better option.

The company publishes two email addresses for different purposes. Metallica’s contact email info@metclub.com is available to consult the customer service team for general information and assistance. Users reaching out for privacy inquiries can contact the legal department at webmaster@metclub.com. After reviewing the request, Metallica customer service will address it within a few hours or days. Despite being a reliable means for general issues, emailing is not feasible if the matter is urgent and requires immediate assistance.

The company is headquartered in the United States at 2300 Gainsboro St, Ferndale, Michigan 48220-1330. Users with queries or complaints can also consult Metallica’s address for its store at 12500 E 9 Mile Rd, Warren, MI 48089, USA, during operational hours. Clients in California can meet Metallica customer service in the respective company office at 369-B Third St #194, San Rafael, CA 94901-3581, USA, for information and assistance. Those unable to arrive in person can also send a letter for convenience. However, that would require them to wait a few days or weeks to receive a response, making it less ideal for urgent matters.

To contact the company agent online, click Help on the Metallica website’s homepage. That will direct you to information about stores, purchases, downloads, subscriptions, clubs, and memberships on a new page. Those with general queries and concerns can benefit from that and address the issues themselves. To reach Metallica customer service for personalized assistance, click Contact Us on the homepage and submit a ticket through the online form. When doing so, one must provide all the required information, including their email, full name, subject, group, and the issue description. Once done, click Submit and expect a response within a few hours or days.

PissedConsumer Club

Contact Information

Metallica Website:

Metallica Help Center:

Corporate Office Address:

Metallica
2300 Gainsboro St
Ferndale, Michigan 48220-1330
United States

Other Info (opening hours):

Additional Location:

369-B Third St #194

San Rafael, CA 94901-3581

USA

More contact details

Summary of Metallica Customer Service Calls

26 TOTAL
CALLS
00:56 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Metallica?

Shipping and Delivery Question:

  • “Where is my order”
  • “Have not received order”

Request for Information Question:

  • “Speak to agent”
  • “Information on my exchange”
  • “A request for a shout out for 911 and casualties . Im attending the August 04 show at MET LIFE STADIUM. I HAVE A SUITE 5 / 73 FOR THE SHOW. I WANT TO INVITE THE BAND AND WHOEVER ELSE ATTACHED TO THE BAND ALSO TO THANK THEM FOR DOING THIS AND ENJOY O”

Activation/ Cancellation Question:

  • “Canceled order”

Product/ Service Question:

  • “Product not right”

Website/ Application Question:

  • “App populates wrong info”

Return/ Replace Question:

  • “Change email address”

Other Question:

  • “Issue with order”
  • “Fan”
  • “To report trump using a metallica song on fb.”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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