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Contact Metabo HPT Customer Service

Metabo HPT Phone Numbers and Emails

Toll-Free Number:

  • (800) 706-7337
Call customer service

Customer Service:

  • (800) 829-4752
    Warranty Questions
  • (770) 925-1774
  • +6 128 887 8100
    Australia
  • +1 905 564 9477
    Canada
  • +44 190 866 0663
    UK

Headquarters:

  • +8 135 783 0601
    Japan

Technical Support:

  • (866) 775-9429

Metabo HPT Emails:

Legal
Exercising Access, Data Portability, and Deletion Rights, Privacy Inquiries
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How to Contact Metabo HPT?

Most Popular Number:

(800) 706-7337
Total calls: 15 Last call: Sep 2, 2024

The Metabo HPT phone number to get in touch with the customer service team is 1-800-706-7337. This number provides direct access to support for inquiries related to the company’s tools and equipment, including product details, warranties, repairs, and technical assistance. The same contact can be used to discuss legal inquiries with the company’s officials. You can also reach the customer care representatives at 1-770-925-1774. Whether you need help troubleshooting a tool issue, finding replacement parts, or understanding warranty coverage, the Metabo HPT helpline operator is available to assist. The phone lines are operational Monday through Friday from 8 a.m. to 5 p.m. EST.

The Metabo HPT customer service email for general questions is info@metabohpt.com. You can learn more about the company’s products, tools, and services by sending the information request to this address. If you need assistance finding the tool, the customer care advisor will advise items according to your needs and budget and check their availability and price. You can also email customer support to share your concerns and suggestions or file a complaint. Alternatively, you can visit the Metabo HPT website and complete an online form on the Contact Us page. You will usually receive a response to your request within 24 business hours.

The Metabo HPT address to mail the company’s headquarters is Metabo HPT (Koki Holdings America), 1111 Broadway Avenue Braselton, GA 30517, United States. You can contact the official representatives to discuss legal inquiries or request general information. The same address can be used to get in touch with the Metabo HPT customer service team whenever you have questions, require assistance, or want to file a complaint. The Canadian office is located at Koki Holdings Canada Co., 3405 American Dr., Ste 09, Mississauga, ON L4V 1T6, Canada. Customers from the UK can send their correspondence to Hikoki Power Tools UK, Ltd., Precedent Drive, Rooksley, Milton Keynes, MK 13 8PJ, United Kingdom.

Metabo HPT Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Metabo HPT Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Metabo HPT is 8007067337. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • People call Metabo HPT mainly because of product/ service, request for information, payments and charges.

PissedConsumer Club

Contact Information

Metabo HPT Website:

Metabo HPT Help Center:

Corporate Office Address:

Koki Holdings America Ltd.
1111 Broadway Ave.
Braselton, Georgia 30517
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00am - 5:00pm (EST)


Technical Support Hours:

Monday - Friday: 7:00am - 4:00pm (EST)


Other Locations:

Koki Holdings Co., Ltd.

Shinagawa Intercity Tower A, 20th Fl.

15-1, Konan 2-chome

Minato-ku, Tokyo 108-6020, Japan


Koki Holdings Canada Co.

3405 American Dr., Ste 09

Mississauga, ON L4V 1T6

Canada


Hikoki Power Tools U.K., Ltd.

Precedent Drive, Rooksley

Milton Keynes, MK 13 8PJ

United Kingdom

More contact details

Fax:

+1(800) 830-7593, +1(770) 923-2117

Metabo HPT Rating Based on 4 Reviews

Rating details

3.1
more details
Billing Practices
Turnaround Time
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Metabo HPT Customer Service Calls

25 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Metabo HPT?

Payments and Charges Question:

  • “New batteries wiil not take charge”
  • “Battery charger brike”

Product/ Service Question:

  • “My brand new air compressor does not work”
  • “Battery warranty claim”

Request for Information Question:

  • “Check status of repair”

Other Question:

  • “Battery failures”
  • “Item being used”
  • “Garantia”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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