Merlin Entertainments Phone Numbers and Emails

Customer Service:

  • +44 120 266 6900
Is this your business?

Merlin Entertainments Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Merlin Entertainments is 441202666900.

  • The longest wait times are on Friday, while the shortest are on Sunday and Tuesday.

  • People call Merlin Entertainments mainly because of refund, product/ service, payments and charges.

How to Contact Merlin Entertainments?

How to Contact Merlin Entertainments?

Customers can call Merlin Entertainments phone number at +44 120 266 6900. For Merlin Entertainments, this is the sole phone number that is capable of taking professional and business calls. It is advisable to utilize the links on Merlin Entertainments contact page to visit the attraction's website if you have any particular queries or issues concerning it. Getting assistance or information regarding your experience with Merlin Entertainments is made simple via this straight line. While the firm tries to assist clients as fast and efficiently as possible, keep in mind that the reply time may vary depending on the nature of your query.

Use the email address to get in touch with Merlin Entertainments. This Merlin Entertainments email is great for giving comments, making ideas, or talking about any problems you may have had during your visit or time with Merlin Entertainments. When you write, it's best to be as specific as possible about your question or problem so that you can get a quick and accurate answer. But if you need to get in touch with someone right away, it might be better to use the Merlin Entertainments contact number or go to the attraction's website.

The Merlin Entertainments headquarters is located at 25 West Street, Poole, Dorset BHI5 ILD, United Kingdom. In addition to being the main address for the business, this is also where you can send any official letters or documents. You should call ahead and make an appointment if you want to visit the offices for business reasons. This way, you can be sure that the right people can help you. The Merlin Entertainments contact number or email is usually the best way to get in touch with them for general questions or comments.

Merlin Entertainments contact hours are Monday through Friday, from 9:00 AM to 4:00 PM, Greenwich Mean Time (GMT). Use the phone number or email address during these times to get help or information. Please keep in mind that these contact hours do not apply to certain sites, which may have their hours. For questions about an attraction, it's best to go to the attraction's website or use the given contact information to get in touch with them directly. The Merlin Entertainments Headquarters are only open during work hours. For general questions or suggestions, use the contact information given.

PissedConsumer Club

Contact Information

Merlin Entertainments Website:

Merlin Entertainments Help Center:

Corporate Office Address:

Merlin Entertainments
25 West Street,
Poole, Dorset BHI5 ILD
United Kingdom

Merlin Entertainments Rating Based on 4 Reviews

Rating details

more details
Customer service
Advertised vs Delivered
Delivery Service

Rating stats

Rating trend

Summary of Merlin Entertainments Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Merlin Entertainments?

Refund Question:

  • “I want a refund”
  • “Refund an annual pass as I have an autistic son”

Product/ Service Question:

  • “My Kellogg's code isn't working”
  • “Ride access pass”
  • “We have just received a disability code for my daughter 147442 which works with other Resorts but not Alton Towers we have booked tickets to go to Alton Towers on Monday but can't seem to get the tickets so my daughter can get through is there anythi”

Payments and Charges Question:

  • “I need to pay my direct debits”
  • “Pay my bill”
  • “Over charged”

Request for Information Question:

  • “Complaint about altin towers”
  • “I need help logging in my people portal”

Employment Question:

  • “To obtain W2 form”

Return/ Replace Question:

  • “Change booking”

Cards Question:

  • “To stop collect money from my cerdit card ,because i didn't renew it over.”

Activation/ Cancellation Question:

  • “I cancel my daughters melin pass and u have taken money out of my account today”

Other Question:

  • “Issue with tickets”
  • “Trouble with pass”
  • “Carers”

Compare Merlin Entertainments To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Select A Ticket
10 reviews
180 reviews
Write a review
Do you have something to say about Merlin Entertainments? What happened? What can we help you with?
Submit review Don't show this popup