Contact Merlin Entertainments Customer Service
Merlin Entertainments Phone Numbers and Emails
Customer Service:
-
+44 120 266 6900
Merlin Entertainments Email:
Customer Service
Merlin Entertainments Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
100% phone
Most Popular Merlin Entertainments Phone Number
+44 120 266 6900
Common Reasons for Contact
Product/ service, request for information and refund
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
View full overview ›
Merlin Entertainments Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 100% phone |
| Most Popular Merlin Entertainments Phone Number | +44 120 266 6900 |
| Common Reasons for Contact | Product/ service, request for information and refund |
| Issue Resolution Rate | Low (14% reported full resolution) |
Call Volume by Day
Contact Information
Merlin Entertainments Website:
Merlin Entertainments Help Center:
Corporate Office Address:
Merlin Entertainments
25 West Street,
Dorset
BHI5 ILD
United Kingdom
Summary of Merlin Entertainments Customer Service Calls
35
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Merlin Entertainments?
Request for Information Question:
- “Complaint about altin towers”
- “I need help logging in my people portal”
- “Ticket enquiry”
Product/ Service Question:
- “My Kellogg's code isn't working”
- “Ride access pass”
- “We have just received a disability code for my daughter 147442 which works with other Resorts but not Alton Towers we have booked tickets to go to Alton Towers on Monday but can't seem to get the tickets so my daughter can get through is there anythi”
Refund Question:
- “I want a refund”
- “Refund an annual pass as I have an autistic son”
Payments and Charges Question:
- “I need to pay my direct debits”
- “Pay my bill”
- “Over charged”
Employment Question:
- “To obtain W2 form”
Return/ Replace Question:
- “Change booking”
Cards Question:
- “To stop collect money from my cerdit card ,because i didn't renew it over.”
Activation/ Cancellation Question:
- “I cancel my daughters melin pass and u have taken money out of my account today”
Other Question:
- “Issue with tickets”
- “Trouble with pass”
- “Carers”
Compare Merlin Entertainments Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Merlin Entertainments