Merlin Entertainments Phone Numbers and Emails

Customer Service:

  • +44 120 266 6900
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Contact Information

Merlin Entertainments Website:

Merlin Entertainments Help Center:

Corporate Office Address:

Merlin Entertainments
25 West Street,
Poole, Dorset BHI5 ILD
United Kingdom

Merlin Entertainments Rating Based on 2 Reviews

Rating details

more details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered

Rating stats

Rating trend

Summary of Merlin Entertainments Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Merlin Entertainments?

Payments and Charges Question:

  • “Pay my bill”
  • “Over charged”

Refund Question:

  • “I want a refund”
  • “Refund an annual pass as I have an autistic son”

Cards Question:

  • “To stop collect money from my cerdit card ,because i didn't renew it over.”

Product/ Service Question:

  • “We have just received a disability code for my daughter 147442 which works with other Resorts but not Alton Towers we have booked tickets to go to Alton Towers on Monday but can't seem to get the tickets so my daughter can get through is there anythi”

Request for Information Question:

  • “I need help logging in my people portal”

Activation/ Cancellation Question:

  • “I cancel my daughters melin pass and u have taken money out of my account today”

Other Question:

  • “Issue with tickets”
  • “Ride access pass”
  • “Passes”


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Merlin Entertainments reviews and complaints

Merlin Entertainments is ranked 178 out of 642 in Entertainment category

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