Chicago, Illinois
3 comments
Not resolved

I purchased an additional year of Factory warranty on my boat ENGINE because they (Mercruiser Dealers) refused to fix the problem since the first year of the warranty. MY three year factory warranty is now expired and engine still has the same problem (it pours soot into the lake from the exhaust and also leaves a black waterline on the transom).

I first took the boat to the selling dealer (FoxLakeHarborBayliner). They said nothing was wrong. So then I took it to the nearest dealer (BasaMarine, Bolingbrook, Illinois). After several attempts to fix the problem they said they didn't know what was wrong with it (even though the selling dealer already said nothing was wrong - right).

I called Mercruiser (many times) and they now refuse to talk with me on the phone. I would bet my boat sat at the dealer for over five weeks and still is not repaired. Mercs warranty is not worth the paper it's printed on.

Review about: Boat Engine.

Review #184476 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Mercruiser?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1320246

You problem is that if it is a carb.Engine the chocked is adjusted wrong.

If it is a efi it needs hotter thermostat too heat it quicker to get it out of rich start mode.When you start it idle it at a higher rpm than idle this will heat it quicker.

Anonymous
#1092634

I have the MPP Mercruiser Platinum Protection, and I agree.It is absolutely a worthless scam!

They get away with denying claims for repairing their poor quality motors. I am now stuck with a $3000 repair bill on my Bravo1. I will never buy Mercury again, and I will tell everyone I know to avoid Mercruiser and their scam of a warranty. Same goes for MarineMax, who sells these scam warranties for Mercury and Brunswick.

Save your money!

NPF CNV No Problem Found, Coul
#426001

Quit looking at your exhaust and the waterline.The soot is likely unburned fuel from you driving like an old woman and a cold engine that is never allowed to reach operating temperature because you can not be moving fast while looking behind you at the soot.

Quit putting around slowly like a little girl and looking backwards for problems that don't exist. You are in a lake not a bathtub. Boats get dirty.

Wash it when it gets dirty.:cry

You May Also Like

Princess Cruises - Princess Cruise Lines = Floating Prison Princess Cruises "What a horrific ''vacation.'' Filthy ship. Filthy room. The worst food I've ever eaten. Staff that ignores every and all requests. Green gunk all over my room phone. Previous cruisers..." Read more Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria Holland America Line "We were all prepared to go ashore in Victoria, BC, when over the intercom said it will be an hour before docking. The at that time I already could see..." Read more Viking Cruises - Not Romantic Danube Viking Cruises "Do not expect a summer vacation on Viking. Don't be misled by the commercials. Read the fine print - Viking is well aware of river levels but do not..." Read more Holland America Line - Arrogant Holland America Line "Re mariner number 379107659 and 379117088 Bookingsnumber VD9TDT 35 night Circle Hawaii, Tahiti & Marquesas cruise Dear Kirsten Woods, Special Advisor Office of the President How arrogant and rude can you be by asking..." Read more Other Company - AAA battery overheated to burn level in a pepper grinder Other Company "Went to use my battery operated pepper grinder & it would not work. Brand of pepper grinder is Trudeau. It requires 6 AAA batteries. My husband removed the base of..." Read more Color By Pascale - No DELIVERY OF PRODUCT Color By Pascale "Ordered from them on 5/31/17 never received my product received order confirmation and delivery tracking information on 6/7/17. But have never received product and tracking information went to track nothing..." Read more Sunjoy Industries - Torn canopy Sunjoy Industries "I purchased a 10'x 10' Grove Gazebo by Sunjoy Industries Outdoor Patio Furniture from Ocean State Job Lots in Medford, MA back in 2013 to use during our pool season..." Read more Don Karl Juravin & Roca Labs- Ask him hard questions live and watch him squirm, get angry and ban me from FB group! Roca Labs "Hey guys! I like you are in search of a workable weight loss plan. When I found this FB group for Roca Labs I was intrigued, until I was insulted..." Read more