Chicago, Illinois
3 comments
Not resolved

I purchased an additional year of Factory warranty on my boat ENGINE because they (Mercruiser Dealers) refused to fix the problem since the first year of the warranty. MY three year factory warranty is now expired and engine still has the same problem (it pours soot into the lake from the exhaust and also leaves a black waterline on the transom).

I first took the boat to the selling dealer (FoxLakeHarborBayliner). They said nothing was wrong. So then I took it to the nearest dealer (BasaMarine, Bolingbrook, Illinois). After several attempts to fix the problem they said they didn't know what was wrong with it (even though the selling dealer already said nothing was wrong - right).

I called Mercruiser (many times) and they now refuse to talk with me on the phone. I would bet my boat sat at the dealer for over five weeks and still is not repaired. Mercs warranty is not worth the paper it's printed on.

Review about: Boat Engine.

Review #184476 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Mercruiser?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1320246

You problem is that if it is a carb.Engine the chocked is adjusted wrong.

If it is a efi it needs hotter thermostat too heat it quicker to get it out of rich start mode.When you start it idle it at a higher rpm than idle this will heat it quicker.

Anonymous
#1092634

I have the MPP Mercruiser Platinum Protection, and I agree.It is absolutely a worthless scam!

They get away with denying claims for repairing their poor quality motors. I am now stuck with a $3000 repair bill on my Bravo1. I will never buy Mercury again, and I will tell everyone I know to avoid Mercruiser and their scam of a warranty. Same goes for MarineMax, who sells these scam warranties for Mercury and Brunswick.

Save your money!

NPF CNV No Problem Found, Coul
#426001

Quit looking at your exhaust and the waterline.The soot is likely unburned fuel from you driving like an old woman and a cold engine that is never allowed to reach operating temperature because you can not be moving fast while looking behind you at the soot.

Quit putting around slowly like a little girl and looking backwards for problems that don't exist. You are in a lake not a bathtub. Boats get dirty.

Wash it when it gets dirty.:cry

You May Also Like

Mercruiser - Horrible new boat engine caught on fire! Mercruiser "We purchased our Stringray boat new with a Mercruiser engine. The first week we had it the engine took on water, almost filling the compartment and swamping the engine..." Read more Norwegian Cruiseline (NCL) Canceled Our Cruise Without Asking Us, Ruined Our Vacation! Norwegian Cruiseline "Prior to 01/27/2015 we had a cruise with Norwegian Cruise Line (NCL) to the Greek Isles booked with a travel agent named Mitchell Bank and thought per his Invoice #..." Read more Carnival Cruise Line - Disappointed Carnival Cruise Line "See Carnival Cruise Experience To whom it may concern: My husband and I went on the Carnival Splendor on September 24, 2016. This was not my first cruise with Carnival, nor..." Read more Royal Caribbean - Inderpendence of the sea 6/7/15 Royal Caribbean "I've been on over 20 cruises on different lines. This by far is my worst experience. The main complaint is about the quality of the food, preparation and..." Read more Lucky Brand Jeans Review Lucky Brand "Called lucky was told to send picturess. Sent pictures explained only wore them about 4 or5 times and they fell apart After two months and no response I reached back..." Read more Petsmart - Two hamsters got sick passed away... Petsmart "I alway love shop at petsmart for 5 years since we got first hamster back in Jan I want to get another hammy so I decide to get dove banded..." Read more Samsung Electronics - Don't buy a Samsung washer! Samsung Electronics "We have a top loading Samsung washer that was purchased about 5.5 yrs ago. In November 2016 we found that it was part of the recall for exploding parts. The..." Read more Ms2store - Maplestory 2 Mesos Ms2store "Nice Place to buy Maplestory 2 Mesos and MS2 Items at MS2Store.com seller, Fast delivery and 100% safe guaranteed. 95% Maplestory 2 Mesos orders can be completed within 30mins. It's..." Read more