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Contact Mercola Customer Service

How to Reach a Person at Mercola

Verified Contact Information

Customer Service Number:

  • 1-239-599-9500
    USA
Call Now
Send Message

Customer Service:

  • 1-847-252-4355
    International

Customer Service:

customerservice@mercola.com

General Info:

editor@mercola.com

Legal:

copyright@mercola.com
Copyright Infringement Inquiries

Media:

media@mercola.com
Marketing Inquiries

Mercola Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Mercola Phone Number
1 (239) 599-9500
Average Hold Time
00:00:42
Average Calls duration
2 minutes
Most Popular Mercola Email Address
customerservice@mercola.com
Mercola Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
View full overview

How to Contact Mercola?

US-based clients can reach the business agents via the Mercola customer service number 1-239-599-9500 for efficient assistance. For international users, 1-847-252-4355 is the helpline for queries and concerns. When calling the company agent, users must provide all the required information to help in their identity verification. Consulting during the Mercola customer service hours will also ensure efficient assistance and an exceptional experience.

To discuss your issues via email, use one of the four published addresses according to the nature of your concern. Mercola’s contact email, customerservice@mercola.com, can be reached by the customer service team for information and help. Clients seeking to learn about the company's products and services can write to editor@mercola.com. To contact the legal department for copyright infringement inquiries, copyright@mercola.com is Mercola’s email. Lastly, those seeking to relay marketing concerns can consult the media agent at media@mercola.com between business hours. That will ensure effective solutions to their problems within a few hours or days.

The company’s corporate office, Mercola.com, is at 125 SW 3rd Place, Suite 205, Cape Coral, Florida 33991, United States. Clients seeking to discuss complex or sensitive matters with Mercola customer service can arrive at this address with an appointment and between business hours for efficient assistance. The company also welcomes those with minor issues and concerns to visit Mercola’s address for better assistance. However, that would be comparatively less feasible than an online consultation if it is urgent.

Users seeking to relay their feedback, editorial concerns, or general queries to the company agent can click Contact Us on the Mercola website’s homepage to find relevant options. The best method to relay non-urgent concerns is to email the business agent. The website also features options to reach Mercola customer service online for issues of different natures. Users with specific queries and concerns can find personalized assistance options by signing into their registered accounts. Those new to the platform can create an account for an enhanced experience.

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Contact Information

Mercola Website:

Mercola Help Center:

Corporate Office Address:

Mercola.com
125 SW 3rd Place Suite 205
Cape Coral, Florida 33991
United States

Fax:

+1 847-985-0947

How Customers Rate Mercola Support?

5.0 / 5
Good

Based on 75 calls to Mercola customer support through PissedConsumer.com and 1 survey response.

Total Calls
75
Avg Call Duration
01:51
Issues Resolved
25%

Why Customers Call Mercola?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 39%
  • Product/ Service 23%
  • Request for Information 21%
  • Shipping and Delivery 5%
  • Return/ Replace 4%
  • Account 4%
  • Activation/ Cancellation 2%
  • Payments and Charges 2%

Customer Inquiries & Issues

39%
  • "Can't place my order"
  • "I cannot checkout"
  • "Pusieron mi dirección equivocada"

Product/ Service

23%
  • "Order product"
  • "To order products issue"
  • "Expiration dates"

Request for Information

21%
  • "Regarding an order, just wanted to talk with a person for a few minutes"
  • "I would like to talk to live customer service agent at Dr mercola."
  • "Question a out a product"

Shipping and Delivery

5%
  • "Misdelivered package"
  • "Missing item wrong item"
  • "Did not receive my order that was delivered on 09/20/22"

Return/ Replace

4%
  • "Return"

Account

4%
  • "Issue with my password"
  • "update pmt for subscription"

Activation/ Cancellation

2%
  • "I want to cancel an item out my subscription that is about ship"

Payments and Charges

2%
  • "Payment problem"

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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