Merck Phone Numbers and Emails

Toll-Free Number:

  • (800) 444-2080
    Products and services and adverse event reporting

Customer Service:

  • (800) 444-2080
    Products and services and adverse event reporting
  • (877) 264-2454
  • (732) 594-4000
  • (617) 992-2000
  • (215) 652-5000
  • (215) 652-7487
  • (800) 224-5318
  • (800) 211-3573
  • (866) 349-3497
  • (908) 423-5000
  • (908) 423-3000
  • (800) 800-4857
  • (800) 567-2594
  • (800) 347-1282
  • (866) 776-8364
  • (800) 339-0400
  • (800) 727-5400
  • +1 514 428 7920
    Canada Location

Headquarters:

  • (908) 740-4000

Investors:

  • (908) 740-1468

Legal:

  • (800) 672-6372
    Toll Free in the US
  • (855) 344-4971
    Toll Free in the US

Media:

  • (973) 275-7075
    Corporate media relations
  • (908) 740-5633
    For general media questions
  • (202) 508-4567
    Policy media relations

Merck Emails:

Customer Service
Merck Animal Health
Investors/ Franchising
Legal
Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

Merck Contact Information

Merck Website:

Merck Online Chat:

Corporate Office Address:

Merck
2000 Galloping Hill Road
Kenilworth, New Jersey 07033
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8:30 am – 5:30 pm ET


Mailing Address:

Privacy Office

UG4B-24

351 N. Sumneytown Pike

North Wales, PA 19454

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Merck Rating Based on 2 Reviews

Rating details

2.3
more details
Discounts and Special Offers
Additional Fees
Insurance Plans Acceptance
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Merck Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Merck Customer Service?

Product/ Service Question:

  • “Pt reports damaged shipment”

Request for Information Question:

  • “Looking for a Janumet coupon”

Other Question:

  • “Injury from vioxx”
  • “Invermectin abuse”
  • “Help with janumet”

About

Merck Delivery Policy
To read more: https://www.merck.com/about/featured-stories/packaging.html
Merck Terms of Service
This website is maintained by Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc., Kenilworth, New Jersey ("Merck") and is intended for use by residents of the U.S. and its territories who are 18 years of age or older. By using this website, The User agree to be bound by, and to comply with, the terms of use on this page ("Terms of Use"). Merck reserves the right to change the Terms of Use from time to time, as necessary, and will provide notice, on this page, of any such changes, including the date they became effective. The Customer may access this page at any time through the Terms of Use link at the bottom of each page on this website. Nothing on this website should be construed as the giving of advice or the making of a recommendation regarding any decision or action related to The Customer's health or the health of others.If The User of company services are a patient, The Client should consult a doctor or other qualified health care professional regarding any questions The User of Website have about The Client's health or before making any treatment decisions.
To read more: https://www.merck.com/policy/terms-of-use/home.html
Merck Privacy Policy
Merck's' privacy commitment begins with Company's employees. Merck's' employees globally are responsible for protecting personal information about Company's external stakeholders as well as personal information about each other. At Merck's' company, Website use, share and protect personal information about Company's employees in accordance with the five elements of privacy trust. T - "transparency" - The Merck & Co., Inc. Global Notice of Data Practices for Employment-Related Purposes (the "Global Employee Privacy Notice") describes WHY personal information is used and disclosed, WHAT personal information is used and disclosed, HOW to exercise privacy choices, HOW Website protect personal information and HOW to access and update personal information. Merck also provide other notices to certain of Merck's' employees where required by local or other applicable law.
To read more: https://www.merck.com/about/how-we-operate/privacy/employment-privacy-and-data-protection.html
Merck FAQ
To read more: https://www.merck.com/contact/contact-faq.html
Summary

Merck & Co., Inc., is a research-intensive biotechnology company. It's also known as Merck Sharp & Dohme. Founded in 1891, Merck focuses on the development of medicines and vaccines to prevent a number of challenging diseases including cancer, infectious diseases, such as HIV and Ebola, and emerging animal diseases. Merck & Co owns a wide range of brands including but not limited to Januvia, Zetia, Remicade, Gardasil, and Keytruda. Starting in March 2020, Merck began responding to the global COVID-19 challenge. Currently, it has a pipeline of investigational medicines and vaccines designed to address the COVID-19 pandemic. In collaboration with Ridgeback Bio, they developed a novel, oral antiviral candidate MK-4482. With IAVI, a non-profit scientific organization, Merck generated an rVSV vector-based vaccine V590. The Pase 2/3 of the MK-4482 COVID-19 vaccine candidate was launched in October 2020. The first patient was dosed in the Phase 1 study of the V590 vaccine in November 2020. Merck also announced the planned acquisition of OncoImmune for further development of CD24Fc, a vaccine candidate to treat people challenged with severe COVID-19. Many biotechnology companies including Clover and GlaxoSmithKline are leveraging their scientific expertise to develop a COVID-19 vaccine candidate that elicits a protective and long-lasting immune response.

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Merck is ranked 53 out of 1163 in Insurance category

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