Contact Merchology Customer Service

The Merchology email address for sales inquiries is sales@merchology.com. If you need to address media inquiries, send them to media@merchology.com. For your convenience, all inquiries and requests can be submitted via an online form on the Merchology website. Please note that emailing is a good option for non-urgent inquiries. Otherwise, it’s recommended to contact Merchology support by phone.

The Merchology headquarters is located in Minnesota. The Merchology address for the corporate office is 3000 Niagara Ln N, Plymouth, MN 55447. Members of the media, legal experts, and customers can use this address to contact the company offline and send their inquiries by mail.

Besides emailing, consumers who prefer contacting the company online can submit their messages via the Merchology website. To fill out the form, click the “Contact” button in the upper right of the screen, type in the requested information, and send a message. If you want to chat with a support agent, consider using the Merchology live chat by clicking on the message icon in the lower right corner of the screen.

Merchology customer service hours are between 8 a.m. and 5 p.m. The company operates on weekdays and is not available on Saturdays and Sundays. Also, support availability might change during public holidays, so you need to contact the company and ask if there will be any changes in the schedule during the holiday season.