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Contact Mercedes Benz UK Customer Service

How to Reach a Person at Mercedes Benz UK

Verified Contact Information
  • +44 207 660 9993

Customer Service:

  • +44 370 242 6200
    Existing Customers
  • +44 345 641 9765
    Extended Warranty Enquiries
  • +44 800 369 8998
    Fleet Enquiries
  • +44 207 975 7077
    Roadside Assistance

Claims:

  • +44 127 945 6507
    Claims for GAP, Minor Damage and Tyre and Alloy Insurance
  • +44 344 493 3231
    Motor Insurance Claim
  • +44 191 288 9845
    Motor Insurance Claim (Abroad)
Send Message

Customer Service:

pc.servicecontract@mercedes-benz.com
Existing Customers
fleetcustomerhub@mercedes-benz.com
Fleet Enquiries
hls.gbr@cac.mercedes-benz.com
Roadside Assistance
cs.uk@cac.mercedes-benz.com

Jobs/ Career:

careers@mercedes-benz.com

Legal:

datacompliance@mercedes-benz.com
Privacy Inquiries

How to Contact Mercedes Benz UK?

The Mercedes Benz UK customer service has the support number +44 (207) 660-9993. This is the contact line for discussing general questions with the company representatives. The current clients of the entity can use the telephone number +44 (370) 242-6200. When you have extended warranty inquiries, please call the line +44 (345) 641- 9765. Fleet issues can be discussed with the customer care team at +44 (345) 641-9765. For roadside assistance, please use the Mercedes Benz UK contact line +44 (207) 975-7077. In case of any claims, you can report them through the number +44 (344) 493-3231.

The official Mercedes Benz UK email for existing customers is pc.servicecontract@mercedes-benz.com. In case of fleet inquiries, please send your letter to fleetcustomerhub@mercedes-benz.com. The breakdown support for hearing loss customers is provided at hls.gbr@cac.mercedes-benz.com. The HR department can be connected at careerscac.mercedes-benz.com. The response time of the Mercedes Benz UK support is 2-3 working days.

The Mercedes Benz UK address is Delaware Dr., Tongwell, Milton Keynes, England MK15 8BA, United Kingdom. This is the location of the office, where you can find different models of cars, receive assistance from specialists, and try a test drive. The same area can be used to file correspondence and claims for the attention of the Mercedes Benz UK headquarters specialists.

Mercedes Benz UK hours for the claims settlement are Monday through Friday from 9 a.m. to 5 p.m. EST. On weekends, you can use these services from 9 a.m. to 12 p.m. EST. The operation time of the support team varies depending on the office location you are visiting. Customers can receive information about the working time through the company's website or ask for an online chat.

The Mercedes Benz UK website provides clients with the opportunity to review the types of vehicles, their models, and parts. The entity offers other kinds of solutions, which you can review after choosing the Services tab. The quick contact form is published in the Contact section at the bottom of the page. The icon of the Mercedes Benz UK live chat is also at the bottom of the main screen.

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Contact Information

Mercedes Benz UK Website:

Mercedes Benz UK Help Center:

Corporate Office Address:

Mercedes-Benz UK Ltd
Delaware Dr., Tongwell
Milton Keynes, England MK15 8BA
United Kingdom

Other Info (opening hours):

Additional Phone Numbers:

Customer Service: 0080097777777

Roadside Assistance: 00800 1777 7777


Hours:

Monday - Friday: 8:00am - 8:00pm

More contact details

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