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Contact Mephisto Customer Service

Mephisto Phone Numbers and Emails

Toll-Free Number:

  • (800) 775-7852
Call customer service
Send Message

Customer Service:

  • (805) 250-4121
    Orders
  • (615) 771-5900
    Product Questions / Problems Placing Your Order
  • (866) 349-7653
    Resoling and Repair

Mephisto Emails:

Customer Service
Order, Product Questions / Problems Placing Your Order, Resoling and Repair
General Info
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Mephisto Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call Mephisto is 8052504121. 31% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday and Wednesday. The average call time is 26 seconds.

  • People call Mephisto mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Mephisto Website:

Mephisto Help Center:

Corporate Office Address:

57400, Rue de Sarreguemines
Sarrebourg, Grand Est 57400
France

Other Info (opening hours):

Other Location:

305 Seaboard Ln,

Franklin, TN 37067, US


241 Rue Migneron, Saint Laurent,

Québec H4T 1W8, CA


2-2-13 Minamishinagawa,

8F Minamishinagawa JN Building,

Tokyo, Shinagawa-Ku 140-0004, JP


Hours:

Monday - Friday: 4 am - 9 pm MDT

More contact details

Mephisto Rating Based on 6 Reviews

Rating details

2.0
more details
Product or Service Quality
Customer service
Price Affordability
Warranty

Rating stats

Rating trend

Summary of Mephisto Customer Service Calls

16 TOTAL
CALLS
00:26 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mephisto?

Return/ Replace Question:

  • “Wish to change shoe color in my order”
  • “Exchange”

Shipping and Delivery Question:

  • “Received wrong size in shoes”
  • “Shoes arrived woth no laces”

Request for Information Question:

  • “Checking on a return and refurbisment”
  • “Place an order”

Product/ Service Question:

  • “Problem with my new purchase”

Other Question:

  • “Leon Black sneaker shoe”
  • “Resoling”
  • “Shoe repair soles”

Compare Mephisto Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ecco
stars-rating-fill
1.5 out of 5
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