Mephisto Phone Numbers and Emails

Toll-Free Number:

  • (800) 775-7852
Send Message

Customer Service:

  • (805) 250-4121
  • (615) 771-5900
    Product Questions / Problems Placing Your Order
  • (866) 349-7653
    Resoling and Repair

Mephisto Emails:

Customer Service
Order, Product Questions / Problems Placing Your Order, Resoling and Repair
General Info
Is this your business?

Mephisto Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    68% phone 32% email
  • The best phone number to call Mephisto is 8052504121. 33% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Wednesday and Saturday. The average call time is 26 seconds.

  • People call Mephisto mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Mephisto Website:

Mephisto Help Center:

Corporate Office Address:

57400, Rue de Sarreguemines
Sarrebourg, Grand Est 57400

Other Info (opening hours):

Other Location:

305 Seaboard Ln,

Franklin, TN 37067, US

241 Rue Migneron, Saint Laurent,

Québec H4T 1W8, CA

2-2-13 Minamishinagawa,

8F Minamishinagawa JN Building,

Tokyo, Shinagawa-Ku 140-0004, JP


Monday - Friday: 4 am - 9 pm MDT

More contact details

Mephisto Rating Based on 6 Reviews

Rating details

more details
Product or Service Quality
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Mephisto Customer Service Calls

00:26 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mephisto?

Shipping and Delivery Question:

  • “Received wrong size in shoes”
  • “Shoes arrived woth no laces”

Request for Information Question:

  • “Checking on a return and refurbisment”

Return/ Replace Question:

  • “Exchange”

Other Question:

  • “Leon Black sneaker shoe”
  • “Resoling”
  • “Place an order”

Compare Mephisto To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

55 reviews
Cole Haan
138 reviews
2181 reviews
Write a review
Do you have something to say about Mephisto? What happened? What can we help you with?
Submit review Don't show this popup