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cannot login and access my download
My password is not recognized, no reset password email ever arrives, I cannot submit a support ticket. I am beyond frustrated
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your email address probably isn't configured in WordPress correctly. You can contact them without logging in though. I've had an amazing experience with their support team. click "ask a question" on this page: https://***/contact/
Send an email to outreach@***.com anytime. This is their general contact email which should get you the help you need :)