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Contact Member One Federal Credit Union Customer Service

Member One Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (866) 820-2936
    Credit Card 24/7
Call customer service
Send Message

24/7 Account Line:

  • (540) 982-8809
  • (800) 666-8809

Credit/ Debit Cards:

  • (866) 820-8854
    Debit Card 24/7

Cu Rewards:

  • (800) 637-7728

Lost Or Stolen Credit Card:

  • (800) 449-7728

Member Service:

  • (540) 982-8811
  • (800) 666-8811

Online Billpay:

  • (866) 345-0840

Verified By Visa:

  • (888) 918-7490

Member One Federal Credit Union Emails:

Information
Lending
Online Banking
Real Estate
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More phone numbers and emails Less phone numbers and emails

How to Contact Member One Federal Credit Union Customer Service?

Most Popular Number:

(866) 820-2936
Credit Card 24/7
Total calls: 10 Last call: Aug 25, 2024

Member One Federal Credit Union is a member-owned, full-service financial institution with a published toll-free number, 1-866-820-2936, to call for credit card issues 24/7. Customers can also dial the Member One Federal Credit Union 24/7 phone numbers 1-540-982-8809 and 1-800-666-8809 to connect with the account line throughout the day and week. For issues regarding Credit/Debit cards, 1-866-820-8854 is the helpline. Individuals can also use Member One phone number 1-800-637-7728 for similar purposes.
If your purpose of contact is to report a lost or stolen Credit card, call 1-800-449-7728 during Member One Roanoke VA hours. People seeking to request member services can dial 1-540-982-8811 or 1-800-666-8811 to call the relevant department. For online bill payment and related inquiries, 1-866-345-0840 is the contact number. Lastly, the Member One Federal Credit Union phone number for concerns regarding Visa is 1-888-918-7490. For efficient assistance, customers can use the helpline most relevant to their issue to contact between 8:30 AM and 6:00 PM EDT from Monday to Friday and between 9:00 AM and 1:00 PM EDT on Saturday.

The company has published four email addresses to contact Member One customer service. The first email, callcenterdept@memberonefcu.com, is available for general information from the company. For lending and other related inquiries, loansalesspecialists@memberonefcu.com is the email address. Customers with issues and inquiries regarding online banking can write to eservices@memberonefcu.com for assistance from the respective company agent. Lastly, the email address realestatedept@memberonefcu.com is available to contact the real estate department for related issues and inquiries. Emailing is the best means of contact for feedback and complaints, yet it does not ensure a prompt response, making it less ideal for urgent matters. Individuals requiring immediate assistance can use the Member One Federal Credit Union 24/7 phone number instead.

The company's official online platform, www.memberonefcu.com, provides efficient assistance to customers 24/7. To benefit from that, click Support Center on the website's homepage and share your queries and concerns regarding credit and debit cards via live chat and email. Customers can also consult the FAQs page for general information on loans, account management, home equity, identity theft, mobile banking, and online banking.
Individuals can also use the website to contact Member One customer service via an online form. To do so, click Contact Us on the homepage to be directed to a new page with a form. Fill out and submit the form so the support team can respond within business hours.

Member One Federal Credit Union's location for its corporate office is PO Box 14166, 202 4th St NE, Roanoke, Virginia 24038, United States. Customers seeking to express issues and concerns can also use this address to send a letter to the company agent. To contact the general administration building for account-related issues, the mailing address is PO Box 12288, Roanoke, VA 24024-2288. People who want to consult the contact centre can dial the published Member One phone number or send a letter to PO Box 14087, Roanoke, VA 24038. The mailing address for member solutions is PO Box 14126, Roanoke, VA 24038. To express your queries and concerns to the real estate agent, send a letter to the address PO Box 14127, Roanoke, VA 24038. After reviewing your request, the company agent will respond with a solution to your concern. However, it is a less feasible option for urgent issues and inquiries due to the long time it takes.

Member One Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Member One Federal Credit Union is 8668202936. 40% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday and Tuesday, while the shortest are on Monday and Wednesday.

  • People call Member One Federal Credit Union mainly because of cards, account, payments and charges.

PissedConsumer Club

Contact Information

Member One Federal Credit Union Website:

Member One Federal Credit Union Help Center:

Corporate Office Address:

Member One Federal Credit Union
P.O. Box 14166 202 4th St NE
Roanoke, Virginia 24038
United States

Other Info (opening hours):

Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm

Accounts Payable/General Administration Building

P.O. Box 12288

Roanoke, VA 24024-2288

Contact Center

P.O. Box 14087

Roanoke, VA 24038

Member Solutions

P.O. Box 14126

Roanoke, VA 24038

Real Estate

P.O. Box 14127

Roanoke, VA 24038

More contact details

Member One Federal Credit Union Rating Based on 11 Reviews

Rating details

1.0
more details
Product or Service Quality
Discounts and Special Offers
Billing Practices
Reliability

Rating stats

Rating trend

Summary of Member One Federal Credit Union Customer Service Calls

25 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Member One Federal Credit Union?

Cards Question:

  • “Lost card”
  • “Card deactivated”
  • “Card felines”

Payments and Charges Question:

  • “My car payment is late but will have it paid before the next I s due”
  • “Make payment”
  • “Number for fraud division”

Account Question:

  • “Get balance”
  • “Unlock account”
  • “Log in”

Product/ Service Question:

  • “Pin not working”

Refund Question:

  • “I want my money back”

Other Question:

  • “Pay my car”
  • “Have money wired”
  • “Atm malfunction”

About

Summary

Member One Federal Credit Union is a firm specializing in financial management. The story of Member One Federal Credit Union began in 1940 when the company was working with railroad personnel. Over the years, the Union expanded its operations becoming one of the top tier market players in the area. Today, Member One Federal Credit Union serves the needs of more than 500 national corporations and has about $700 000 000 in assets. The company has a large portfolio of offerings presenting a choice of mortgage, home loans, personal, and membership insurance options. Accounts served by Member One Federal Credit Union include savings, checking, investment as well as options for youth.

Member One Federal Credit Union reviews and complaints

Member One Federal Credit Union is ranked 415 out of 1520 in Banks category

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