Contact Megaplex Theatres Customer Service
How to Reach a Person at Megaplex Theatres
Verified Contact Information
Events/ Guest Relations:
-
1-801-304-4508IVR / Automated System Only (No Human Option)
Customer Service:
gifts@megaplextheatres.com
Store
Discounts/ Rewards/ Cashback:
rewards@megaplextheatres.com
Events/ Guest Relations:
events@megaplex.com
Megaplex Theatres Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Megaplex Theatres Phone Number
1 (801) 304-4508
Most Popular Megaplex Theatres Email Address
rewards@megaplextheatres.com
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
54% phone, 46% email
Common Reasons for Contact
Activation/ cancellation
Prepare before the call to Megaplex Theatres
Phone number or first and last name
Megaplex Theatres Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Megaplex Theatres Phone Number | 1 (801) 304-4508 |
| Most Popular Megaplex Theatres Email Address | rewards@megaplextheatres.com |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 54% phone, 46% email |
| Common Reasons for Contact | Activation/ cancellation |
| Prepare before the call to Megaplex Theatres | Phone number or first and last name |
Contact Information
Megaplex Theatres Website:
Megaplex Theatres Help Center:
Corporate Office Address:
Larry H. Miller Theatres, Inc.
9295 S. State St.
Sandy,
Utah
84070
United States
Other Info (opening hours):
Guest Services Hours:
Monday - Sunday: 10:00am - 8:00pm
Summary of Megaplex Theatres Customer Service Calls
94
TOTAL
CALLS
CALLS
01:27
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Megaplex Theatres?
Account Question:
- “Rewards”
- “Repeated attempt to sign in failed”
- “Can't get in to my account”
Refund Question:
- Refund
- “Refund tickets”
- “Ticket refund”
Request for Information Question:
- “To discuss your new app settings”
- “Question about food take in”
- “Unusable tickets for show tonight”
Product/ Service Question:
- “Won't let me order ticket. Keeps asking me about mug refills and I don't even know what they're talking about.I just want to order a d*** ticket”
- “Purchase error”
- “To buy tickets for my dil birthday!!! Why is this so hard?!”
Payments and Charges Question:
- “Charge on my bank account and I live in NC”
- “Overcharged”
- “Double charged but movie credits not showing up”
Activation/ Cancellation Question:
- “I need to cancel my ticket”
- “Cancel just my ticket”
- “Trouble cancelling mega pass subscription”
Return/ Replace Question:
- “Need to change ticket time/date”
- “Won’t return wallet”
- “Price change”
Shipping and Delivery Question:
- “Did not receive my tickets”
- “Lost item”
- “I bought tickets at the wrong location”
Staff Question:
- “Customer service”
Website/ Application Question:
- “Can't find free tickets on your site that are in my account.”
Other Question:
- “Lost phone”
- “Megapass ticket issues”
- “Wrong show time”
Compare Megaplex Theatres Customer Service To
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Megaplex Theatres