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Update by user Sep 24, 2021
I tried several times to call the manager back and left several messages, with several different people and just like all the other complaints I seen on Medvets Facebook review they haven’t called me back either. It is obvious at this point that they have no intention of calling me back! Please, if you love your pets, stay away from Medvets…they are dangerous and don’t know enough to be emergency vets!
Original review updated by user Sep 24, 2021
This was Medvet of Pittsburgh but from the complaint below mine sounds like they are all the same. We brought our cat in and he had a temp of 105.
His stomach felt like a rock. It was very hard and painful. We were told it would be about 4 to 6 hours, and if we lived close by to just leave him there and they would call us. So we left him there.
He was there all night from around 9 pm on June 21st to around 8:30 am on June 22nd. We had X-rays, blood work, and a urinalysis done, all recommended by your vet. They still had no clue what was wrong with him. They thought maybe he ate something he shouldn't have.
I asked if it could be a side effect to the medicine he was on after a dental appointment at our regular vet, but they really had no idea. I was asked if we wanted to send his X-rays out to be looked at, because they didn't know what it was on the X-ray that they were seeing. We did for an extra $100. They said it would take 2 hours, but later on, they told us that there was a delay and when they got them back, they would call us with the results.
It's been over a month and they still never called with the X-rays results. They told us we could pick him up, otherwise they would have to admit him. We picked him up and brought him home. The whole ride home he kept trying to lick his belly and it looked yellowish and purple in the spot he was licking.
They had him all night, yet didn't notice this mark, even though he was obsessively licking it? When we got home and opened the cage he looked like he was dying. When we tried to take him out he was crying and hissing. When we put him on the bed, he just fell over and wouldn't move.
We called our regular vet and rushed him there. We thought he was going to die. When we got there the vet hadn't arrived yet but arrived a few minutes later. The vet tech took him in, came out like 3 minutes later, and said he had what looked like puncture wounds or drainage holes on his belly in the spot where he had been licking.
His fever was 105. Our vet got there, looked at him, and came out in just a few minutes (without running a bunch of unnecessary tests on him) to tell us that it was an abscess on his stomach and they would get him all better. They had him like 4 hours. When we picked him up his temp was down to normal, they drained the abscess, and did iv antibiotics.
His stomach wasn't hard anymore and he looked completely different. He felt 1000 times better. All he did was suffer at the emergency vet all night, and we paid 1000.00 for what? A bunch of useless tests that he didn't need.
He could have died and the emergency vet couldn't even tell us he had an abscess? Our vet took one look at his stomach and immediately knew. Your vet did nothing for him. We didn't need all the tests they did.
One minute of looking at him and our vet tech even knew what it was, but yet the emergency vet had no clue. It was like they didn't look at his stomach even once when he was there, despite us telling them his stomach was hard and painful. We want our money back, as all he did was suffer there with no help at all. They just kept him, ran a bunch of unnecessary tests, and then sent him home with a dangerously high fever.
If we hadn't picked him up and taken him to our regular vet as soon as they opened, he would be dead right now. We thought we were leaving him in good hands when we took him to medvet.
We thought he would be getting the help he needed. But he nearly died, because they didn't even look at his stomach and just filled him with pain meds and charged us for a bunch of tests he didn't even need.
User's recommendation: Do not take your pets to medvet!
Monetary Loss: $1016.
Preferred solution: Full refund.
Location: 2810 Washington Road, Canonsburg, PA 15317