Contact Medterra Customer Service
Medterra Phone Numbers and Emails
Toll-Free Number:
-
(800) 971-1288
Business Sales:
-
(800) 203-2575
Medterra Emails:
Medterra Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Medterra is 8009711288. 91% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday and Saturday. The average call time is 2 minutes.
People call Medterra mainly because of return/ replace, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Medterra is 8009711288. 91% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday and Saturday. The average call time is 2 minutes.
People call Medterra mainly because of return/ replace, payments and charges.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Medterra is support@medterracbd.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Medterra Website:
Medterra Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 5:00pm PST
Saturday: 8:00am - 2:00pm PST
Summary of Medterra Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Medterra?
Shipping and Delivery Question:
- “Delay subscription”
- “Have not received my order”
- “To get the email that was sent to with the attached sites with my shipping labels”
Return/ Replace Question:
- “Change credit card”
- “Change subsy”
- “Change shipping address. Please change to: 813 Shira spelled SCHIRRA Dr., ORADELL, NJ 07649”
Payments and Charges Question:
- “New credit card”
- “Charged my card false”
Request for Information Question:
- “Order questions”
- “Find out where my Focus is at i didn't receive it”
Product/ Service Question:
- “Purchase”
Account Question:
- “Why am I not getting to use code BOGO”
Cards Question:
- “Credit card change”
Other Question:
- “Decreased gummiest”
- “Missing gummies”
- “Mistake on order”
Compare Medterra Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.