Customer Inquiries & Issues
24%- "I need to order some pain cream roll on"
- "Getting tick off"
- "Confused on ordering"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Medterra Phone Number | 1 (800) 971-1288 |
| Average Hold Time | 00:00:26 |
| Average Calls duration | 3 minutes |
| Most Popular Medterra Email Address | support@medterracbd.com |
| Medterra Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (27% reported full resolution) |
| Medterra Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 81% phone, 19% email |
| Common Reasons for Contact | Request for information, payments and charges |
| Prepare before the call to Medterra |
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Saturday: 8:00am - 2:00pm PST
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.