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Contact Medify Air Customer Service

Medify Air Phone Numbers and Emails

Toll-Free Number:

  • (888) 258-1008
Call customer service
Send Message

Business Sales:

  • (754) 223-1305
    Business Bulk Sales

Medify Air Emails:

General Info
Media
Sales/ Reservations
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Medify Air Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Medify Air is 8882581008. 98% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Medify Air may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Medify Air?

Most Popular Number:

(888) 258-1008
Total calls: 55 Issues resolved: 5 Last call: Nov 10, 2025

The Medify Air phone number is (888) 258-1008. This is the line for contacting the customer service team and addressing issues with orders, returns, and warranty. If you are interested in business bulk sales, please call (754) 223-1305 to connect with one of the sales representatives and get all the information you need.

The Medify Air email for general inquiries is info@medifyair.com. You can send general questions about the company and its products, as well as request assistance with various consumer issues, to this email address. To address sales inquiries, drop a line at sales@medifyair.com. Members of the media who need to email the corporate PR department should forward their comments and inquiries to partnerships@medifyair.com.

While there is no specific information about the Medify Air hours on the company’s website, it is more likely that the support services are provided during normal business hours. However, if you would like to learn more about the Medify Air hours of operation or get updates on how the support team works during the holiday season, call or email the company.

Customers can not only contact the company via email, but also submit questions via the corporate website. For consumers’ convenience, there is a contact form on the Medify Air website that allows clients to send messages quickly. All you need to do to use this option is follow the “Contact Us” link at the footer of the page. Additionally, it’s possible to message Medify Air on Facebook or Instagram by following one of the social media links at the bottom of the screen.

PissedConsumer Club

Contact Information

Medify Air Website:

Medify Air Help Center:

Corporate Office Address:

1325 SW 30th Ave
Deerfield Beach, Florida 33442
United States

Medify Air Rating Based on 8 Reviews

Rating details

5.0
more details
Warranty
Customer service
Style and Design
Website

Rating stats

Rating trend

How Good is Medify Air's Customer Service?

Euclid Fmc
Euclid Fmc
Feels Satisfied | Mar 15, 2023

Thank you for your service

Read full quote
Wyat Sdk
Wyat Sdk
Feels Satisfied | Nov 05, 2022

It was good other than the dog barking in the background. He was very knowledgeable and helpful. Verified that I had purchased genuine Medify replacement filters and told me how to reset my unit.

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Summary of Medify Air Customer Service Calls

56 TOTAL
CALLS
02:07 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Medify Air?

Request for Information Question:

  • “How to start modify air cleaner after you change the filter”
  • “Questions about filter.”
  • “Neighbors smoking weed and need ask about the MA-14”

Return/ Replace Question:

  • “Power cord replacement”
  • “Filter change light stays on constantly”
  • “Light reset problem after filter change”

Product/ Service Question:

  • “Broken delivery”
  • “Purchase”
  • “My unit does not work”

Shipping and Delivery Question:

  • “Non delivery”
  • “2nd shipments of items had been returned to sender”
  • “I didn't received my medify Air, I received filtration only”

Website/ Application Question:

  • “Application question”
  • “I'm trying to buy filters and cannot navigate your worthless website”

Activation/ Cancellation Question:

  • “I want to cancel my subscription”
  • “Renewal question”

Payments and Charges Question:

  • “Charges”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Account Question:

  • “Verify order/ I am not angry”

Other Question:

  • “Magnet on cover of ma-40 fell of. Put it back in but unit won’t start.”
  • “Air purifier won't turn on”
  • “MA 50 back pannel will not reach the activator clip”

Compare Medify Air Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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