Contact Medicom Customer Service

Like the official helplines, multiple options are available to email the company agents in different offices. For instance, clients consulting the sales agent in France can write to sales.support.pro.eu@medicom.com. To contact Medicom’s customer service in Hong Kong, email sales@medicom-asia.com. The company also has a branch in Malaysia, and its official email address is sales@medicom-malaysia.com. For clients in Korea, info@medicom-korea.com has been published to request information and assistance from the relevant agents. Clients in China can consult the respective office via Medicom’s contact email info@medicom-china.com. Lastly, privacy@medicom.ca and vieprivee@medicom.ca are available to contact the legal department for privacy inquiries.

Medicom’s address for its corporate office, AMD Medicom Inc., is 2555 Chemin de l’Aviation, Montreal, Quebec H9P 2Z2, Canada. Users can consult company agents at this address in person if their issue is difficult to resolve online. Sending a letter to Medicom’s support is also an option for assistance in complex and sensitive cases. However, it can take a few days or weeks for the problems to be resolved, and it is not recommended for those needing immediate assistance.

The company's operational hours are unspecified. However, regardless of the time they reach out, users must submit their request via the most appropriate option and with all relevant details concerning their issue. After receiving it, Medicom customer service will follow up to assist as soon as possible.

There are several options to reach Medicom’s support online. For instance, the Contact Us page of the company's official website features an online form for detailed inquiries. Users can complete it by providing their full name, company information, email address, phone number, language preference, location, and a message. Submitting a request via this form will help route it to the relevant department, ensuring quicker and better assistance. Clients can also find links to follow the company on Facebook, Instagram, and LinkedIn on the Contact Us page.