Contact Medichecks Customer Service

General customer questions can be directed to Medichecks email at customer.care@medichecks.com. Send legal and privacy-related correspondence to dpo@ametrosgroup.com, monitored by their Data Protection Officer. Plasma-related inquiries should be directed to hello@plasma-medichecks.io. The right contact if you are investigating job or career possibilities with the company is careers@medichecks.com. Medichecks can be reached via medichecks@wearebottle.com for media contacts so that press and public relations concerns may be treated apart from normal inquiries.

Medichecks also keeps several office locations. Serving as their primary operational base is Medicheck's headquarters, and it is located at Ranch House, Chapel Lane, Bingham, Nottinghamshire NG13 8GF, United Kingdom. The information protection and compliance concerns should be sent to Mathon Court, West Malvern Road, Mathon, Malvern, Worcestershire WR13 5NZ. The Data Protection Officer can be contacted at Ametros Group, Lakeside Offices, Thorn Business Park, Rotherwas, Hereford, HR2 6JT. Having these unique addresses ensures that questions are directed to the appropriate departments promptly.

Regarding availability, Medichecks consumer service is open Monday through Thursday from 9:00 AM to 5:00 PM and on Fridays from 9:00 AM to 4:00 PM. Although weekend availability is not included, this schedule enables continuous support on weekdays. This is also the recommended Medichecks hours to speak to the support team via call.

The company also offers assistance to individuals who prefer internet support through the Medichecks website. Customers can click on the Contact Us page or go to the Help Centre, where a wide selection of self-help FAQs and articles is found. Live chat and social media assistance offer other means to quickly find solutions; therefore, online support is both useful and practical.