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Contact Medical Monks Customer Service

How to Reach a Person at Medical Monks

Verified Contact Information

Toll-Free Number:

  • 1-844-859-9400
Call Now
Send Message

Customer Service:

  • 1-844-859-9401
    Insurance
  • 1-614-636-6658
    Text

Customer Service:

customercare@medicalmonks.com
medicalmonks@gmail.com

Sales/ Reservations:

partnersupport@medicalmonks.com
Wholesale

Medical Monks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Medical Monks Phone Number
1 (844) 859-9400
Average Hold Time
00:00:25
Average Calls duration
5 minutes
Medical Monks Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Medium (50% reported full resolution)
Medical Monks Customer Service Rating
5 out of 5
View full overview

How to Contact Medical Monks?

To connect with the agents at the company office, dial the toll-free Medical Monks phone number (844) 859-9400. Clients can also reach out to customer service agents via text message at (614) 636-6658 Monday through Friday from 8:00 AM to 7:00 PM EST. Both these helplines have been established for several purposes, including order assistance, tracking, product information, recommendations, returns, cancellations, and membership support. It is also recommended to call these numbers for prescription submissions, technical assistance, insurance requests, and billing inquiries.

The emails customercare@medicalmonks.com and medicalmonks@gmail.com are both official Medical Monks’ addresses available for customer service. Clients can use these emails to share general queries, feedback, complaints, and suggestions with the agents. However, they must avoid including private or sensitive information, since that can be unsafe. Emailing also has a comparatively longer response time than the Medical Monks phone number, making it less feasible in urgent cases.

Customers can send a letter or visit the company headquarters, Medical Monks, Inc., at 4 Zesta Drive, Pittsburgh, Pennsylvania 15205, United States. That is recommended if the matter is difficult to resolve via the Medical Monks' phone numbers or emails. However, users with general and urgent issues should not prefer online consultation to save time.

To contact the customer care team via the Medical Monks website, click the live chat icon available in the bottom right corner of its homepage during working hours. That will help you get quick, real-time assistance with product selection, order status, account issues, and other relevant concerns. Another option is to visit the Contact Us page on the website and complete the form that appears next. This method is best for submitting inquiries about orders, products, and billing, and ensures responses within one to two business days. Clients can also find links to follow the company on Facebook, Instagram, and YouTube on the Contact Us page, along with FAQs containing answers to the most common questions.

PissedConsumer Club

Contact Information

Medical Monks Website:

Medical Monks Help Center:

Corporate Office Address:

Medical Monks, Inc.
4 Zesta Drive
Pittsburgh, Pennsylvania 15205
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 8:00am - 7:00pm

More contact details

How Customers Rate Medical Monks Support?

5.0 / 5
Good

Based on 23 calls to Medical Monks customer support through PissedConsumer.com and 1 survey response.

Total Calls
23
Avg Call Duration
05:00
Issues Resolved
50%

Why Customers Call Medical Monks?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Request for Information 22%
  • Product/ Service 11%
  • Shipping and Delivery 6%
  • Payments and Charges 6%
  • Return/ Replace 6%

Customer Inquiries & Issues

50%
  • "Ostomy"
  • "Order #9785486 what was the ref.# if the bag I ordered"
  • "Order suppies"

Request for Information

22%
  • "Place order."
  • "Confirm. Order"
  • "More support"

Product/ Service

11%
  • "Purchase product"
  • "Having trouble ordering product."

Shipping and Delivery

6%
  • "Package arrived missing parts"

Payments and Charges

6%
  • "Seeking better pricing on incontinence adult diapers"

Return/ Replace

6%
  • "Returned shipment"

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Why You Can Trust Our Contact Information

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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