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Medicaid Phone Numbers and Emails

Toll-Free Number:

  • (877) 267-2323
    Toll Free
Call customer service
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Customer Service:

  • (206) 615-2326
    Alaska, Idaho, Oregon, and Washington
  • (415) 744-3568
    Arizona, California, Hawaii, Nevada, Pacific Territories
  • (214) 767-6495
    Arkansas, Louisiana, New Mexico, Oklahoma, Texas
  • (312) 353-1133
    Chicago, Illinois
  • (410) 786-7887
    Cms Mail Services, Delivery
  • (303) 844-0634
    Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming
  • (215) 861-4155
    Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia
  • (816) 426-5925
    DEPARTMENT OF HEALTH and HUMAN SERVICES
  • (617) 565-1299
    Division of Medicaid and Childrens Health Operations
  • (410) 786-3000
    Local
  • (212) 616-2400
    New Jersey, New York, Puerto Rico, and Virgin Islands
  • (800) 537-7697
    TDD toll-free
  • (800) 368-1019
    Toll-free
  • (410) 786-0727
    TTY Local
  • (866) 226-1819
    TTY Toll-Free
  • (404) 562-7359
  • (800) 633-4227
  • (800) 318-2596

Medicaid Emails:

General Info
Legal
Privacy Inquiries
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More phone numbers and emails Less phone numbers and emails

How to Contact Medicaid Customer Service?

Most Popular Number:

(877) 267-2323
Toll Free
Total calls: 14 Last call: Jul 26, 2024

Medicaid phone number for general customer support is 877-267-2323. Call this toll-free line to get information about the company's products and services. To provide effective assistance. The company provides several phone lines for callers from different locations. To reach out to the Medicaid customer support, call 206-615-2326 if you are from Alaska, Idaho, Oregon, and Washington. Callers from Arizona, California, Hawaii, Nevada, Pacific Territories should dial 415-744-3568. Those who call from Arkansas, Louisiana, New Mexico, Oklahoma, and Texas, should dial 214-767-6495.

The company has several email addresses that are used for different customer requests. For instance, if you need to get more information about the company, renew your coverage, apply for coverage, get details on basic health programs and many more, send an email to medicaid.gov@cms.hhs.gov. You can also send an email here if you need technical assistance with the Medicaid website.
To connect with the legal department regarding privacy policy or any other legal issues, drop an email at privacy@cms.hhs.gov.

The company is headquartered in Baltimore. Medicaid address for mailing is Centers for Medicare and Medicaid Services (CMS), 7500 Security Boulevard, Baltimore, Maryland 21244-1850, United States. You can send your letters, papers and other correspondence here.

As the company has many offices throughout the United States, operation hours in each particular office may vary. For instance, office in Bronx (NY) is open Monday through Friday from 8.30 am to 5 pm while office in Brooklyn (NY) operates Monday through Friday from 9 am to 5 pm. To get information on operation hours in a particular location, please contact Medicaid customer support department.

Currently, the company doesn’t have an option of sending messages via the Medicaid website or connecting with a customer support representative via the live chat. However, you can reach out to the support team via phone or email to address your issues and inquiries as quickly as possible.

Medicaid Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Medicaid is 8772672323. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 23 seconds.

  • People call Medicaid mainly because of cards, return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Medicaid Website:

Medicaid Help Center:

Corporate Office Address:

Centers for Medicare and Medicaid Services (CMS)
7500 Security Boulevard
Baltimore, Maryland 21244-1850
United States

Medicaid Rating Based on 8 Reviews

Rating details

2.4
more details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

Summary of Medicaid Customer Service Calls

18 TOTAL
CALLS
00:23 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Medicaid?

Cards Question:

  • “Fathwr needs a Medicade card”

Return/ Replace Question:

  • “Replacement medical card”

Payments and Charges Question:

  • “Billing”

Other Question:

  • “Vision ?”
  • “Important quieston to ask”
  • “Authorization for medicine i need its been a week”

About

Summary

Medicaid is the United States health program which was developed for certain people and families with low incomes and resources. It is a means-tested program which is jointly funded by the state and federal governments, and is managed by the states. People served by Medicaid include U.S. citizens and legal permanent residents, who are low-income adults, their children, and people with certain disabilities. Poverty alone does not necessarily qualify someone for Medicaid. Medicaid is the largest source of funding for medical and health-related services for people with limited income in the United States. Medicaid was created by the Social Security Amendments of 1965. Each state administers its own Medicaid program, when the federal Centers for Medicare and Medicaid Services (CMS) monitors the state-run programs as well as establishes requirements to regulate service delivery, quality, funding, and eligibility standards.

Medicaid reviews and complaints

Medicaid is ranked 108 out of 2121 in Insurance category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Medicare
106 reviews
2.0
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