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Contact MediaMarkt Customer Service

MediaMarkt Phone Numbers and Emails

Customer Service:

  • +3 188 464 0464

MediaMarkt Email:

Customer Service
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MediaMarkt Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • MediaMarkt Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    51% phone 49% email
  • The best phone number to call MediaMarkt is 31884640464.

  • The longest wait times are on Saturday, while the shortest are on Tuesday.

  • Be prepared for the call as MediaMarkt may ask you for the following information to identify you as a customer: email, order id or tracking no or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

MediaMarkt Website:

MediaMarkt Help Center:

Corporate Office Address:

MediaMarkt
Prins Alexanderplein 32-36
Rotterdam, South Holland 3067
Netherlands

Other Info (opening hours):

Hours:

Monday - Friday: 08.00 - 22.00

Saturday: 09.00 - 20.00

Sunday: 10.00 - 19.00

More contact details

MediaMarkt Rating Based on 6 Reviews

Rating details

2.6
more details
Customer service
Style and Design
Warranty
Diversity of Products or Services

Rating stats

Rating trend

Summary of MediaMarkt Customer Service Calls

33 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MediaMarkt?

Shipping and Delivery Question:

  • “Delivery”
  • “Didn’t received delivery today and I was at home”
  • “Delivery not received”

Product/ Service Question:

  • “Purchased a product, and I am calling for clarity”
  • “Technical”
  • “New tv broke on box”

Refund Question:

  • “Refund not received”
  • “Refund, return the item”

Request for Information Question:

  • “Question about refund”
  • “Geen levering en geen contact mogelijk”

Payments and Charges Question:

  • “Credit finance”
  • “Payment”

Activation/ Cancellation Question:

  • “Order cancelled”

Other Question:

  • “Tv”
  • “Computer dosent boot”
  • “Need new remote control for Denver TV”

Compare MediaMarkt Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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