My not-so-fun and fruitless Friday with Mediacom

62 of 524 Mediacom reviews

I'm the Editor of Computer Magazine (, and live in Springfield, Missouri. Yesterday I had the misfortune of having Mediacom come to "upgrade" me to their "XTreme" service. Here's a bit about it, and I posted a more complete account on at the link included below:

My not-so-fun and fruitless Friday with Mediacom

Christopher Swearingin

Editor-in-Chief at

Well, Mediacom (a cable company and ISP serving many U.S. locations, but in my case Springfield, Missouri) came this afternoon and “upgraded” my home to their “xtreme” package. They installed a Hitron CGNVM-2559 cable modem/router and took out my old one. What a disaster! Who knew Mediacom was now actively sabotaging it's own customers? Read the article for more...




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Reason of review:
Poor customer service
Preferred solution:
Deliver product or service ordered
Product or service
Mediacom Xtreme
Review category
review #899982

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62 of 524 Mediacom reviews

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