Contact Medi Cal Customer Service
Medi Cal Phone Numbers and Emails
Toll-Free Number:
-
(800) 541-5555Telephone Service Center
Customer Service:
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(800) 786-4346Automated Phone Center
-
(800) 322-6384Dental Beneficiaries
-
(800) 423-0507Dental Providers
Medi Cal Emails:
Accessibility
Customer Service
Health Insurance Premium Payment, Medi-Cal Dental Program
Legal
Privacy Inquiries
Contact Information
Medi Cal Website:
Medi Cal Help Center:
Corporate Office Address:
Medi-Cal Provider
1501 Capitol Ave., MS 4400
Sacramento,
California
95814
United States
Other Info (opening hours):
Telephone Service Center Hours:
Monday - Friday: 8:00AM-5:00PM
Automated Phone Center Hours:
Monday - Sunday: 7:00AM-8:00PM
Mailing Address:
P.O. Box 13029
Sacramento, CA 95813-4029
Summary of Medi Cal Customer Service Calls
25
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Medi Cal?
Request for Information Question:
- “Im Paul Lacy's caregiver( speech challenged,disabled individual) about hus ineligible status as of Sept 1 2024. What is needed for him to be eligible again? What was the cause ?”
- “Question about qualifications”
- “Need to know how to change dental plan”
Account Question:
- “See if medical is still active”
- “New member”
Product/ Service Question:
- “To reapply for medical insurance”
Cards Question:
- “I lost my benefits identification card”
Payments and Charges Question:
- “Because I need a printout of my bill”
Return/ Replace Question:
- “Address change”
Other Question:
- “Prescription”
- “Recirtificatiom”
- “My kids and I need therapy. My husband died in front of us”
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Medi Cal