The MedCost customer service phone number is 800-217-5097. The company's toll-free telephone number allows you to contact both providers and members' assistants. You can call the line when you have any difficulties with services or want to start using the new options offered by the entity. The MedCost phone number can be used during the operating hours of the company.
The MedCost email is cscustsvc@medcost.com. This is the email address that can be used to get in touch with the support specialists. The other inbox for getting assistance is mbscs@medcost.com. You will get the response within several working days. This MedCost contact method enables you to attach files and documents for the consideration of the customer care department.
The MedCost address is 165 Kimel Park Dr, Winston-Salem, North Carolina 27103, United States. You can use the head office address to file the official documents and notices to the support team or other divisions. The MedCost headquarters houses the key representatives and governing departments. You can find the company's other locations on its official platform.
The MedCost hours are Monday through Friday, 8:00 a.m. to 5:30 p.m. ET. The specialists are unavailable on weekends and national holidays. You can open the website and click on the Contact tab to view the list of holidays. The schedule can vary sometimes due to the company's downtime.
The MedCost live chat is available during working hours on the site. You can open the online chat and send a message to the AI assistant. The chatbot will respond in a few minutes. Visitors can use the online application during the weekends and national holidays.