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Contact Med Mart Customer Service

How to Reach a Person at Med Mart

Verified Contact Information

Toll-Free Number:

  • 1-888-260-4430
Call Now
Send Message

Customer Service:

  • 1-937-256-0000
    2237 South Smithville Road Kettering, OH 45420
  • 1-513-347-9700
    5045 Crookshank Road Cincinnati, OH 45238
  • 1-513-733-8100
    CINCINNATI
  • 1-513-815-3418

Customer Service:

customerservice@medmart.com
helpdesk@medmart.com

Med Mart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Med Mart Phone Number
1 (888) 260-4430
Most Popular Med Mart Email Address
customerservice@medmart.com
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
94% phone, 6% email
Common Reasons for Contact
Product/ service and request for information
View full overview

How to Contact Med Mart?

Most Popular Number:

(888) 260-4430
Total calls: 12 Last call: Oct 1, 2024

The Med Mart phone number to contact a representative of the home medical equipment store is (888) 260-4430. Use this channel of real-time communication for general customer support. There are also location-specific Med Mart contacts you may need to clarify a store's schedule, find out whether the product you need is available at that location, get detailed directions on how to get there or where to park, or resolve an issue with a purchased item. You’ll see them on the company’s contact page.

The Med Mart email address for customer support is helpdesk@medmart.com. Alternatively, you can use customerservice@medmart.com. Both these channels of written communication are suitable for product questions, checking order status, warranty concerns, and follow-up after a phone call. When composing your message, be sure to include the product name, your order number, a clear explanation of what you need to resolve or find out, and your full contact information for prompt support.

The Med Mart address where the company’s headquarters, along with its key departments, is located is 10780 Reading Road, Cincinnati, Ohio 45241, United States. Most key decisions regarding product promotion and sales are made in this central hub. Official correspondence is also accepted in the main office. If you are going to send certain papers, confirm the department that you should indicate on the envelope.

Med Mart hours for customer service and sales are Monday through Friday from 9 a.m. to 5 p.m. EST. If you need to request product advice, do it between 9 a.m. and 8 p.m. ET on weekdays or between 10 a.m. and 4 p.m. ET on Saturday. Regarding business hours, they are Monday through Friday from 9 a.m. to 8 p.m. EST and from 10 a.m. to 4 p.m. EST on Saturday. The stores’ schedules vary by location. To find out more, visit the contact page of the company’s site.

To make the communication process convenient for every customer, the company provides several methods of online assistance on the Med Mart website. For real-time communication with the customer support manager, click on the blue button with the telephone number in the upper-right corner. To resolve your issue with a virtual assistant, click on the “Chat with us” red button in the lower-left corner. If you wish to send a message to the Med Mart customer service team, click on the email hyperlink in the bottom menu. By following the “Visit contact page” hyperlink, you’ll open the page with a contact form and the rest of the clickable phone contacts.

PissedConsumer Club

Contact Information

Med Mart Website:

Med Mart Help Center:

Corporate Office Address:

Med Mart
10780 Reading Road
Cincinnati, Ohio 45241
United States

Other Info (opening hours):

Customer Service and Sales Hours:

Monday - Friday: 9 AM - 5 PM

Saturday, Sunday: Closed


Business Hours:

Monday - Friday: 9 am - 8 pm EST

Saturday: 10 am - 4 pm EST

Sunday: Closed

More contact details

Fax:

+1 (513) 360 4386

Summary of Med Mart Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Med Mart?

Product/ Service Question:

  • “Problem with mattress”
  • “Scooter Battery”
  • “Discuss a broken part”

Request for Information Question:

  • “A full beam suitcase scooter. How much are they and how much do they weigh”
  • “To find out about their bed lift”
  • “Questions about my scooter”

Other Question:

  • “Air mattress not holding air”
  • “Need part”
  • “Need new control”

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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