I ordered one product and was billed for two different products. I contacted customer service and was treated very rudely, the agent told me it was my fault not theirs, unbelievable!
When I told her I wanted to cancel the order I was given a five minute run around. Only after threatening her with legal action did she finally cancel the order. I would avoid this company completely.
I have purchased from many other online companies and have been treated with respect and provided with great advice and recommendations. It's sad that companied like this can survive on the web, online ordering can be a very convenient way to shop and also a very difficult way to communicate.