I saw the add for meaningful beauty and called right away. They took my information charged my account the next day but I waited over 2 week period and still no products.
I called customer service and she said to use my tracking number to track my package. I stated you check my status with the tracking number you provided. At that point I stated i'm not going to chase a product that was suppose to be received by now at this point i'm done. Not willing to go above and beyond on a delivery service they use that is representing them by making sure we receive our products?!
The bucket was basically put on me! ridiculous! i'm in customer service and this is unacceptable!. She then said she would re send a new order with an affidavit for not receiving the first order.
I checked my account and got another charged mind you it's been a MONTH and no affidavit and no products with no follow ups. I called again to cancel everything i just want my money back. I have to wait for an inconvenient affidavit to get my money back! Get your delivery services to pick up the product using the tracking number to get it back.
I have completely lost trust and don't believe in the integrity of this company. I've never been so upset!
They have no ability to retain business from an upset customer by being more accommodating. I would reconsider who you're using for your deliveries as a business stand point.
Monetary Loss: $110.