Fountain Valley, California
Not resolved
1.0
Details
2 comments

Update by user Jun 12, 2015

Went to my bank today to cancel my debit card so that they no longer have access to my account. I just dont trust them at all. They will rob you blind.

Original review posted by user Jun 06, 2015

I canceled my meaningful beauty account back in May of 2014 because I didn't want to use products that were full of chemicals anymore. Fast forward to June 1st of 2015 I log into my bank account and a meaningful beauty change for 181.00!!!!!!

When I was getting product from them I always paid monthly and for them to try and literally steal from me is atrocious! I was floored!!! I immediately called them livid and was told that the shipment was canceled and the pending change would drop off my account which it did. I called my bank to tell them of the fraud and they made sure the payment was dropped.

I thought that was the end of it. I logged into my account again two days ago and there was another change of 181.00 which over drew my bank account and I got charged by my bank 34.00. I was so furious to the point I could have literally beat the *** on the other end of the phone. They also shipped the products and were expecting me to ship it back!!!

Of course I'm not paying for shipping for something I didn't even order so they are supposedly sending me out a shipping label. It makes you feel violated that they can just go in and keep charging you over and over again after you had to cancel your account 3 times!!!!!! I told them to eliminate my information from there system completely or they will be hearing from my lawyer. I will not be victim to scammers!!!!

I have never in my entire adult life had to deal with something like this or have been made to feel violated. Now I feel as though it could happen again.

Also the the fact that they out source to a place where you can hardly understand the person on the other line is pathetic just to save a buck!!! Disgusting company!!

Product or Service Mentioned: Meaningful Beauty Beauty Set.

Reason of review: Poor customer service.

Monetary Loss: $34.

Preferred solution: Full refund.

Meaningful Beauty Cons: I did not like.

  • Meaningful Beauty bad service
  • Cosmetics
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Guthy R
#994525

Hello,

Providing quality customer service is extremely important to us. If you cancelled your account last year and saw a recent charge, we would like to look into this for you.

Please contact our Corporate Customer Service Escalation Team here: http://www.meaningfulbeauty.com/lp/cet with the details you provided to us in your post as well as any of your account information so that we can be of further assistance.

Thank you.

–Meaningful Beauty Customer Care

Guthy R
#994325

Hello,

Providing quality customer service is extremely important to us. If you cancelled your account last year and saw a recent charge, we would like to look into this for you.

Please contact our Corporate Customer Service Escalation Team here: http://www.meaningfulbeauty.com/lp/cet with the details you provided to us in your post as well as any of your account information so that we can be of further assistance.

Thank you.

–Meaningful Beauty Customer Care

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