Although I actually love this product and the ease of shipment, somewhere along the line... After 3 years actually, my kit started getting messed up.
Whatever I customized, apparently didn't get recorded properly, and I would get improper shipments! But get charged for them anyway! Try calling the r-I-d-I-culous customer care for help. It's a rabbit hole of totally unprofessional, unresponsive and unknowledgeable people that don't care about this company.
After paying for products I don't use, now I don't get any more of my shipments! Again, nobody can fix the issue when I call.
I'm frustrated and a bit sad. After years of being a loyal customer, they've forced me to switch to another product.
Reason of review: Poor customer service.