I received my first and only kit in December. In March I contacted MB and inquired about a 2nd kit; was assured an order was being processed, but in April I noticed more money deducted from my account and still no 2nd kit.
I contacted MB again and requested all cancellations, was told I would have to complete an affidavit, and it would be mailed to my address. Beginning of May, another deduction and no product or affidavit. I called once more and told them about the deduction. Their representative said an affidavit would not be necessary and money would be refunded within a few days.
Today is the 15th, I called again, this representative told me I had to complete the affidavit and it would be mailed within a week or two.
I figure we are paying Cindy Crawford's payroll with these cancellations that continue to be deducted from our bank accounts and no products.