Last year I bought the starter kit (includes 5 products) but after 2 months was not satisfied. I called them and told them I wanted my money back.
They tried to talk me into keeping the current supply but I insisted they take it back and return my money. I paid for shipping and in about a week I found the full amount credited back to my card. In September of this year I decided to try it again and included 2 more products (total of 7 now). I have been consistently using it morning and night for 2 months now.
The product does make my skin softer but I can't really see where it has helped reduce anything.
It's a bit pricey at $56 a month for 3 months so I'm currently looking for something else. Also, a 5 to 7 step process morning and night seems a bit much.
Reason of review: Reliable warranty.