I got cut off today and no one called me back. I have been told in the past this account was cancelled, no notes were made.
This has been going on for months. I still don't have a resolution to this after months. They have no record of my return which was done in April or May. I have made at least 4 attempts with customer service to resolve this.
This has taken forever to resolve and is still not resolved and this is October.
This is all I have to say. I would not do a trial in the future as it is so unpredictible.
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Full refund.
Meaningful Beauty Cons: Long term inability to resolve.