20 minutes after I made my purchased I called to cancel my order. I should have listen to my gut feelings "dont' do it" but it was to late I had made the order!!!
The customer service rep "canceled" my order....at least that is what I thought!!!. I get the product in the mail so I call to ask WHY am I receiving product after I have canceled and was it charged on my card???? The rep told me to just write on box "return to sender" since I have not opened it. I did exactly what I was told.
Well....no product but another charge on my card which now makes #2. I called AGAIN to rep and then she asked me for the return number the post office gave me to return the box. The postal did not give me a return number....they do not give number for boxes being return to sender. The rep said "wellllll we may have it or it may have be lost without your number we can not confirm the box got back us" .
She then said to wait another 2 weeks. Well another charge came through which makes #3 .... I have finally got them to stop charging my card but I still do not have my money. This has been since mid of May!!!!
I will be reporting them to the Better Business Bureau and since I work with a law firm I will be asking my attorneys what I need to do. Whatever it takes I intend to get my refund which is over $150.00...will see what happens next!!!!
Product or Service Mentioned: Meaningful Beauty Beauty Set.