Eau Claire, Wisconsin
1.2K views
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This company is ridiculous. If I was Cindy Crawford, I would not want to be associated with them.

They assured me that the cost of this product was 39.95/mo with shipping and handling. I clarified the date that the money would be taken off of my credit care. Then, they took the money off 10 days late, AND they took off the full 3 months of 131.82. They then say that it's an authorization that will fall off in 2-3 days, and it does not.

When I call back, they say they will refund in 3-5 business days. TOO LONG TO RESOLVE. CROOKS! I am sorry that I am not a person with unlimited credit or means.

If I was I would have gone with another product. Cindy, I love your product, but the customer service at Guthy Renker is terrible.

Product or Service Mentioned: Meaningful Beauty Beauty Set.

Reason of review: Poor customer service.

Monetary Loss: $132.

Preferred solution: Resolve issues with one phone call, and do what you say you're going to do. Don't charge 3 months of payments in 1 month without telling me. And stop repeating your policy on the phone. I know it!.

Meaningful Beauty Pros: Product line.

Meaningful Beauty Cons: Way you treat customers, Customer service.

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Anonymous
#1148893

I purchased this product about 4 or 5 years ago. I find it hard to believe that Cindy Crawford is unaware of the unsavory practices that are taking place within her own business and if she doesnt know shame on her.

I believe she does know and is making alot of money off of hardworking people. I am disgusted with this company and have been harrassed for years by her company for money for products I never ordered.

It is really sad what people will do for money. Stay away from Meaningful Beauty!!!!!

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