Raleigh, North Carolina
Not resolved
4.3
Details
1 comment

I love the products but you can't order individual products on line - you have to sign up for a membership with packages and auto re-orders! it's ridiculous!!

I have stopped the auto re-orders twice because I don't use the products equally - you have to call customer service and of course go through the customer service sales pitch to get a single product - you can't look at the products while they are asking what you want to order - ANYWHERE - OMG what a horrible marketing plan!!

Allow people to order your products with or without a membership - checkout as a guest if they want - you are making it very difficult to buy your products - and they are GREAT!

Reason of review: the inability to order single products when you want them online!.

Preferred solution: Fix the problem.

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Anonymous
#1161357

I totally agree. I had to cancel my order as well.

The call center was extremely difficult to deal with as well. B

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