Not resolved

Update by user Dec 18, 2016

No call back from GUARDSMAN!That's a surprise.

Also, nothing from Mealys Furniture.I will never buy another piece of furniture from them again.

Original review posted by user Nov 18, 2016

I purchased a Lancelot recline leather couch and reclining king leather chair from Mealys Furniture in Whitehall, PA approximately 2 1/2 yrs ago.Now the leather is crackling all over the couch and chair and dye is coming off on my hand.

I had purchased the Guardsman protection plan to cover fabric problems for 5 years at the time I purchased the furniture. I submitted a claim to Guardsman who denied my claim and told me it does not cover substandard products, I.E.: leather breaking down, crackling peeling leather, or dye coming off leather.

I then called the Mealy's Extended Warranty Service who told me there is nothing they can do about it.Mealys willingly and knowingly sells poor product that it will later not stand by.

Review about: Mealys Lancelot Leather Couch And Chair.

I liked: Sales staff were nice.

I didn't like: Poor quality and unwillingness to stand by product sold.

Review #957362 is a subjective opinion of a user.

Delivery Service
Style and Design
Customer service
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Price Affordability
Diversity of Products or Services
PRODUCT OR SERVICE Mealeys Furniture Recliner
Reason of Review / Monetary Loss Bad quality / $2325
Preferred solution Full refund

Had an Experience with Mealeys Furniture?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Philadelphia, Pennsylvania, United States #1315147

That set was made by flexsteel.Mealeys.

Was aware of the problem amd was exchanging any that had a problem. I worked there for year's. I can't understand what happend in your case. I would keep at this.

Talk to someone higher.

Ed darcy….He's the head

You May Also Like