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Contact Me Bank Customer Service

Me Bank Phone Numbers and Emails

Customer Service:

  • +6 113 3677
    By Relay Service - TTY or voice
  • +6 139 708 4001
    Overseas
  • +6 142 367 7767
    SMS relay
  • +6 139 708 3233
    Treasury and Money Markets
  • +6 113 1563

Business Customer Service:

  • +61 130 065 8108
    Business Banking

Complaints/ Feedback:

  • +61 130 055 5727
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Me Bank Emails:

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How to Contact Me Bank Customer Service?

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PissedConsumer Reporter
How to Contact Me Bank Customer Service?

The Me Bank customer service team is available at the following phone number: 13-15-63. Use it if you have questions related to the banking services, or want to report a lost or blocked card. This line is available in Australia. If you are going to call from overseas, dial +61-3-9708-4001. Regarding business banking, dial 1300-658-108. To get in touch with the customer verification team, use one of the following Me Bank contacts: 13-15-63 or +61-7-3215-5108. If you have received a call, email, or SMS regarding verifying your data, confirm or update your details by calling the dedicated team at 1300-130-106, 07-3215-5106, or +61-7-3215-5106 (if you are overseas).

Me Bank provides several emails for different cases. To get in touch with the consumer verification team, send a letter to customerverification@mebank.com.au. Are you a journalist who needs additional information about the company for the press or online media? Contact the Me Public Relations team at mediarelations@boq.com.au. To discuss legal-related inquiries, use the following Me Bank contact: businessadmin@mebank.com.au.

The Me Bank headquarters is located in Australia at the following address: Level 28 Melbourne Central Tower, 360 Elizabeth Street, Melbourne, VIC 3000, Australia. Visit the main office if you have important matters are need to be discussed with the company representative face-to-face. If you prefer the traditional old way of communication, send a letter to GPO Box 1345 Melbourne VIC 3001 AUSTRALIA.

Me Bank main line hours are Monday through Friday from 8 a.m. to 8 p.m. AEDT, and from 9 a.m. to 5 p.m. AEDT on Saturday. The business banking line is available Monday through Friday from 9 a.m. to 5 p.m. AEDT. The dedicated team operates Monday through Friday from 8:30 a.m. to 5 p.m. AEST. The customer verification team is available at the same hours. As for national public holidays, Me Bank customer service does not operate during them.

Me Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Me Bank is 61133677. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday and Tuesday.

  • People call Me Bank mainly because of account, cards and activation/ cancellation.

PissedConsumer Club

Contact Information

Me Bank Website:

Me Bank Help Center:

Corporate Office Address:

ME Bank
Level 28 Melbourne Central Tower 360 Elizabeth Street
Melbourne, Victoria 3000
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday: 9:00am - 5:00pm


Mailing Address:

GPO Box 1345

Melbourne VIC 3001

Australia

More contact details

Me Bank Rating Based on 3 Reviews

Rating details

1.0
more details
Website
Reliability
Billing Practices
Product or Service Quality

Rating stats

Rating trend

Summary of Me Bank Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Me Bank?

Cards Question:

  • “Didn’t receive new card”

Account Question:

  • “Account blocked”
  • “Balance”

Product/ Service Question:

  • “Home loan”

Activation/ Cancellation Question:

  • “Cancel online Payment & have Refunded to savings account”

Payments and Charges Question:

  • “Direct payment application”

Other Question:

  • “Roccini”

About

Summary

ME Bank is a financial institution which offers a wide selection of banking services. The company was founded in 1994. Its headquarters is based in Melbourne, Victoria, Australia. There are also offices in Sydney, Canberra, Hobart, Adelaide, and Brisbane. The company serves individuals and businesses. ME Bank offers the following products: term deposit accounts, transaction accounts, personal loans, credit cards, and mortgage loans with variable and fixed rates. It also provides loan comparison, split loan, loan repayments, saving goal, and many other online calculators. The company has no branches, so all services are provided through online banking and over the phone. There is a ME Bank free application for mobile devices with Android and Apple operating systems.

Me Bank reviews and complaints

Me Bank is ranked 437 out of 1515 in Banks category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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