The Me Bank customer service team is available at the following phone number: 13-15-63. Use it if you have questions related to the banking services, or want to report a lost or blocked card. This line is available in Australia. If you are going to call from overseas, dial +61-3-9708-4001. Regarding business banking, dial 1300-658-108. To get in touch with the customer verification team, use one of the following Me Bank contacts: 13-15-63 or +61-7-3215-5108. If you have received a call, email, or SMS regarding verifying your data, confirm or update your details by calling the dedicated team at 1300-130-106, 07-3215-5106, or +61-7-3215-5106 (if you are overseas).
Me Bank provides several emails for different cases. To get in touch with the consumer verification team, send a letter to customerverification@mebank.com.au. Are you a journalist who needs additional information about the company for the press or online media? Contact the Me Public Relations team at mediarelations@boq.com.au. To discuss legal-related inquiries, use the following Me Bank contact: businessadmin@mebank.com.au.
The Me Bank headquarters is located in Australia at the following address: Level 28 Melbourne Central Tower, 360 Elizabeth Street, Melbourne, VIC 3000, Australia. Visit the main office if you have important matters are need to be discussed with the company representative face-to-face. If you prefer the traditional old way of communication, send a letter to GPO Box 1345 Melbourne VIC 3001 AUSTRALIA.
Me Bank main line hours are Monday through Friday from 8 a.m. to 8 p.m. AEDT, and from 9 a.m. to 5 p.m. AEDT on Saturday. The business banking line is available Monday through Friday from 9 a.m. to 5 p.m. AEDT. The dedicated team operates Monday through Friday from 8:30 a.m. to 5 p.m. AEST. The customer verification team is available at the same hours. As for national public holidays, Me Bank customer service does not operate during them.
