MCTV Phone Numbers and Emails

Customer Service Number:

  • (330) 739-8055
Send Message

Customer Service:

  • (740) 298-9199
    Barton, Maynard, Crescent and New Athens
  • (740) 676-6377
  • (740) 795-5005
    Powhatan Point
  • (330) 679-8882
  • (330) 833-4134
    Stark County
  • (330) 345-8114
    Wayne County
  • (304) 277-2811
    West Virginia
  • (740) 628-0366

General Info:

  • (330) 833-5509


  • (330) 833-6655
    Advertising Inquiries

MCTV Emails:

Business Customer Service
Customer Service
DMCA Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact MCTV Customer Service?

Most Popular Number:

(330) 739-8055

It is easy and convenient to email MCTV customer service for any inquiries or support you need. A dedicated MCTV email address for residential customers is accessible at For any questions and concerns related to billing or technical support, this Mctv customer service email is attended to by experts who are well-equipped to assist you. Draft an email with your account details and a brief description of your issue, and they'll get back to you with the needed information. If you have a question related to your business MCTV account, whether it is setting up a new connection or managing your existing services, you can email and receive prompt support. Last, you should direct your emails to for DMCA-specific queries.

MCTV primarily offers support through additional communication channels rather than live chat. The company strongly emphasizes providing efficient customer service via email and phone support. Should you prefer self-help resources, visit their FAQs section, which features articles covering a diverse range of topics to help you find answers to the most commonly asked questions at your convenience. Additionally, if you'd like to share your detailed query over email, you can contact the MCTV email support desk by emailing

MCTV offers a relatively smooth and easy-to-navigate web interface that allows customers to receive effective resolution. Head to the official Mctc website and select the 'My Account' option visible at the top-right corner. Once you enter your MCTV login credentials, you can visit the support center, search the nature of your query, and access a wide array of helpful resources, including FAQs and email support. For queries specific to a service problem or outage, it is recommended to call customer service during the MCTV hours and avail prompt support.

MCTV provides various customer service numbers to cater to different locations. For customers calling from Amsterdam or Bergholz, the best way forward is to dial them at 1-330-739-8055. While the residents of Bellaire can ring up at 1-740-676-6377, customers from Barton, Maynard, Crescent, and New Athens can receive swift customer service by dialing 1-740-298-9199. Likewise, for those residing in Salineville, the MCTV telephone number is 1-330-679-8882, whereas Stark County and Wayne County residents should call 1-330-833-4134 and 1-330-345-8114, respectively. Additionally, several customer service numbers are mentioned on the company's official website, which you can dial depending on your location. It is important to note that their phone service is available from Monday to Saturday, between 8:00 AM and 10:00 PM EST. On Sundays, they're available from 12:00 PM to 9:00 PM EST.

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Contact Information

MCTV Website:

MCTV Help Center:

Corporate Office Address:

P.O. Box 1000
Massillon, Ohio 44648-1000
United States

Other Info (opening hours):

Phone Hours:

Monday - Saturday: 8:00am - 10:00pm

Sunday: 12:00pm - 9:00pm

Mailing Addresses:

PO BOX 917

Wooster, OH 44691-0917

Massillon Cable Communications, Inc.

814 Cable Court NW, Massillon, OH 44647

More contact details


+1 (330) 833-9775, +1 (330) 345-5265

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