Contact MCTV Customer Service

MCTV primarily offers support through additional communication channels rather than live chat. The company strongly emphasizes providing efficient customer service via email and phone support. Should you prefer self-help resources, visit their FAQs section, which features articles covering a diverse range of topics to help you find answers to the most commonly asked questions at your convenience. Additionally, if you'd like to share your detailed query over email, you can contact the MCTV email support desk by emailing techsupport@mctvohio.com.

MCTV offers a relatively smooth and easy-to-navigate web interface that allows customers to receive effective resolution. Head to the official Mctc website and select the 'My Account' option visible at the top-right corner. Once you enter your MCTV login credentials, you can visit the support center, search the nature of your query, and access a wide array of helpful resources, including FAQs and email support. For queries specific to a service problem or outage, it is recommended to call customer service during the MCTV hours and avail prompt support.

MCTV provides various customer service numbers to cater to different locations. For customers calling from Amsterdam or Bergholz, the best way forward is to dial them at 1-330-739-8055. While the residents of Bellaire can ring up at 1-740-676-6377, customers from Barton, Maynard, Crescent, and New Athens can receive swift customer service by dialing 1-740-298-9199. Likewise, for those residing in Salineville, the MCTV telephone number is 1-330-679-8882, whereas Stark County and Wayne County residents should call 1-330-833-4134 and 1-330-345-8114, respectively. Additionally, several customer service numbers are mentioned on the company's official website, which you can dial depending on your location. It is important to note that their phone service is available from Monday to Saturday, between 8:00 AM and 10:00 PM EST. On Sundays, they're available from 12:00 PM to 9:00 PM EST.