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Contact Mcgraw Hill Education Customer Service

How to Reach a Person at Mcgraw Hill Education

Verified Contact Information

Toll-Free Number:

  • 1-800-338-3987
Call Now
Send Message

Legal:

  • 1-646-766-3199
    Privacy Inquiries

Technical Support:

  • 1-800-331-5094
    Higher Ed
  • 1-800-437-3715
    PreK–12

Customer Service:

international_cs@mheducation.com
International

General Info:

socialmedia@mheducation.com

Legal:

privacy@mheducation.com
Privacy Inquiries

Media:

publicity@mheducation.com
Professional and Trade Publications

Mcgraw Hill Education Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Mcgraw Hill Education Phone Number
1 (800) 338-3987
Most Popular Mcgraw Hill Education Email Address
international_cs@mheducation.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
54% phone, 46% email
Common Reasons for Contact
Website/ application and request for information
View full overview

How to Contact Mcgraw Hill Education?

Most Popular Number:

(800) 338-3987

The customer service team handles general issues and inquiries via the toll-free number, 1-800-338-3987, between business hours. Clients consulting the legal department for privacy concerns can call the McGraw Hill Education phone number 1-646-766-3199 for efficient assistance. To contact the agent for technical support regarding Higher Ed and PreK–12, use 1-800-331-5094 or 1-800-437-3715 to call or message. The customer service team efficiently responds to client queries and concerns Monday through Friday between 8:00 AM and 8:00 PM EST. Those reaching out for technical support regarding PreK–12 can dial the relevant helpline Monday through Friday between 7:00 AM and 8:00 PM EST. The company agents are also available for Higher Ed 24 hours from Monday to Thursday. To consult on Fridays, call or message between 12:00 AM and 9:00 PM EST. Users can also contact the McGraw Hill Education headquarters for technical support on Saturday between 10:00 AM and 8:00 PM EST and between 12:00 PM and 12:00 AM EST on Sunday.

Four email addresses are available to reach out for different matters. International clients can contact the customer service representatives at international_cs@mheducation.com between business hours. The McGraw Hill Education email socialmedia@mheducation.com is published to request general information about the company’s products and services. To relay a legal or privacy concern to the relevant department, privacy@mheducation.com is the email address. Users with questions about professional and trade publications can contact the media agent at publicity@mheducation.com. Emailing is a reliable means to share general queries and concerns that do not require an immediate response. However, calling McGraw Hill Education’s phone number is a better option if it is urgent.

The company has multiple branches in different regions, but its headquarters is at 1325 Avenue of the Americas, New York, New York 10019, United States. Visiting the corporate office is recommended for critical issues and complaints regarding customer service. Those with general queries and concerns can consult the McGraw Hill Education address in their respective region for better assistance. For instance, clients in Iowa can arrive at 501 Bell Street, Dubuque, IA 52001, for information and help between business hours. To contact the company agent in Illinois, 120 South Riverside Plaza, Chicago, IL 60606, is the address for the respective office. The company also has a branch in Ohio at 8787 Orion Place, Columbus, OH 43240. To meet the customer service team in California, visit 15460 Laguna Canyon Road - Suite 100, Irvine, CA 92618, during office hours. Lastly, those in New Jersey can arrive at Red Bank Newman Springs Road, Building 3, Red Bank, NJ 07701, to discuss their concerns with the respective agent. If in-person consultation is inconvenient, sending a letter to McGraw-Hill, P.O. Box 182605, Columbus, OH 43218, is also an option for safe communication and better assistance.

To contact the support team via the McGraw Hill Education website, open it in your browser and scroll down to the bottom of the homepage to find the option Contact Customer Service. That will direct you to a new page with links for placing orders, requesting quotes, tracking order status, refunds, and technical support. Click the most relevant option and follow the prompts to receive efficient assistance between office hours. Users can also consult the customer care team via the McGraw Hill Education app links to download the apps available on the same page. You can also follow the company on social media platforms like Facebook, Twitter, LinkedIn, and Instagram for help via direct messages. To request personalized assistance through the website, sign into your registered account using your McGraw Hill Education login credentials to access relevant options.

PissedConsumer Club

Contact Information

Mcgraw Hill Education Website:

Mcgraw Hill Education Help Center:

Corporate Office Address:

McGraw Hill LLC
1325 Avenue of the Americas
New York, New York 10019
United States

Other Info (opening hours):

Other Locations:

501 Bell Street,

Dubuque, IA 52001


120 South Riverside Plaza,

Chicago, IL 60606


8787 Orion Place,

Columbus, OH 43240


15460 Laguna Canyon Road - Suite 100

Irvine, CA 92618


Red Bankewman Springs Road, Building 3

Red Bank, NJ 07701


Hours of Operation:

Customer Service

Monday - Friday: 8:00am - 8:00pm EST


PreK–12 Technical Support

Monday - Friday: 7:00am - 8:00pm EST


Higher Ed Technical Support

Monday-Thursday: 24 hrs

Friday: 12:00am to 9:00pm EST

Saturday: 10:00am to 8:00pm EST

Sunday: 12:00pm to 12:00am EST


Mailing address:

McGraw-Hill

P.O. Box 182605

Columbus, OH 43218


More contact details

Fax:

+1 (800) 953-8691

Summary of Mcgraw Hill Education Customer Service Calls

14 TOTAL
CALLS
00:47 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mcgraw Hill Education?

Product/ Service Question:

  • “Access code”

Website/ Application Question:

  • “Website issues”

Request for Information Question:

  • “Check on a book order”

Account Question:

  • “Unable to access my GDP account it states that my I'd use in use I tried to reset but no luck”

Refund Question:

  • “Refund”

Other Question:

  • “Assignments”
  • “Interested in wonder text books”
  • “Issue with assignment”

About

Related Companies

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Summary

McGrow-Hill Education is a large learning science company. It is based in New York, United States. McGrow-Hill Education offers online courses and in-person training for their programs. They include the following: High School Science, McGrow-Hill My Math, SPA FLEX Literacy, McGrow-Hill Reading Wonders, Glencoe Math, and more. The Professional Learning Environment for grades K-12 is available via McGrow-Hill Education ConnectED. The company also specializes in designing different custom programs. They usually contain digital solutions and integrated program alternatives. Online program sampling is available 24 hours a day, 7 days a week. There is an McGrow-Hill Education application for iOS and Android based operating systems.

Mcgraw Hill Education reviews and complaints

Mcgraw Hill Education is ranked 50 out of 2534 in Education category

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