McFarlane Phone Numbers and Emails

Toll-Free Number:

  • (866) 501-9312
Send Message

Headquarters:

  • (480) 491-7070

Media:

  • (602) 448-8667

McFarlane Emails:

Business Sales
Become a Retailer, International
Customer Service
Legal
Licensing
Media
Marketing Inquiries, PR Inquiries, Publishing
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McFarlane Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call McFarlane is 8665019312. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday and Friday.

  • People call McFarlane mainly because of request for information, account and product/ service.

View full overview ›

How to Contact McFarlane Customer Service?

Most Popular Number:

(866) 501-9312
Total calls: 25 Last call: Jul 2, 2024

McFarlane customer care phone number is 866-501-9312. This is a toll-free line for general consumer requests and inquiries about ordering, shipping, delivery, payment options, special offers, and sales. If you need to get in touch with the headquarters directly, call 480-491-7070. To contact the PR department regarding media inquiries, dial 602-448-8667.
The best day for calling the company is Tuesday while Wednesdays have the longest wait times.

If your request is not time-sensitive, contact the company via email. McFarlane email is customerservice@mcfarlane.com. To get support on business sales and learn more about becoming a retailer, drop an email at sales@mcfarlane.com or intl-sales@mcfarlane.com.
To contact the legal department, forward your email to licensing@mcfarlane.com. If you are a media representative with press inquiries and want to contact the PR department, send your request to pr@mcfarlane.com. If you have marketing questions, drop a message at marketing@mcfarlane.com.

The store operates during normal business hours, and the support team can be reached via phone or email. However, please remember that the schedule during the holiday season can be quite intense. Thus, it’s better to contact McFarlane customer care team beforehand to get information on the holiday schedule.

Currently, McFarlane website doesn’t have an option of filling out an online form or using the live chat. But despite that, customers have several ways of reaching out to the company. If your issue is urgent and requires discussing it with a live person, contact the company by phone.
If you prefer written communication, you can email McFarlane or send a message on Facebook, Instagram, Twitter, or TikTok.

PissedConsumer Club

Contact Information

McFarlane Website:

McFarlane Help Center:

Corporate Office Address:

TMP International Inc.
P.O. Box 12230 8945 S. Harl Avenue #112
Tempe, Arizona 85284-0038
United States

McFarlane Rating Based on 2 Reviews

Rating details

1.2
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

How Good is McFarlane's Customer Service?

Cavin Cqj
Cavin Cqj
Feels Disappointed | Oct 20, 2023

no customer service phone line....it does not work

Read full quote
Ernest J Oly
Ernest J Oly
Feels Satisfied | Oct 03, 2023

I have ordered from them before with no issues at all. They fixed the issue and hopefully there will be no problems when I get my pre-order. Thank you Pissed consumer for helping me contact Mcfarlane. Thank you McFarlane for fixing the issue. To you both Have a great day.

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Summary of McFarlane Customer Service Calls

33 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call McFarlane?

Request for Information Question:

  • “About a order”
  • “Order status”
  • “I'm in love with their toyz and I wanna ask some questions”

Product/ Service Question:

  • “Im pissed off..u dont send damaged products to ppl ***”
  • “I'm going to an item that's damaged and to feel like I'm not getting a fair Shake”
  • “Defective figures that won't stand up”

Account Question:

  • “Create an account for replacement toy”

Shipping and Delivery Question:

  • “Didnt receive order”

Other Question:

  • “Charging 3 items”
  • “Order problem”
  • “I have a 1999 Ozzy Osbourne ultra figure and want to sell it”

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