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1.4

1) I mailed in the $50.00 rebate for McAfee Total Protection product on 4/11/2016 and mailed in Rebate form with all requested information.

2) I waited well beyond the 8 to 12 weeks projected 'processing time' - received no rebate (Visa debit card).

3) On 8/15/2016 I entered my first chat session to get information on Rebate status. In this session I was told that the address I had provided on the Rebate form was invalid. I provided the same addres as input on the Rebate form. I was also given a Tracking number and told I could check on the progress of the Rebate after 24 hours. I checked two days later (8/17/2016) and found the Tracking number produced no information.

4. On 8/17/2016 I entered into Chat 2 and once again provided the correct address for mailing the rebate. Later in the chat session I was told the time limit for the offer had expired. NOTE: I had done everything correct, the error was created at their processing center when the wrong address was entered. There should be on time limit under this circumstance. I fully expect McAfee to honor their Rebate agreement and send my $50.00 Visa Prepaid Card.

5. On 8/19/2016 I sent an email and received this response: I was able to find your rebate, and it was still invalid. Fortunately I was able to escalate your record for a review, please allow 7-10 business days for the response.

You can check the status of your rebate at www.mcafeerebates.com.

6. On 9/5/2016 I checked the Rebate status again - still reports 'Did not pass USPS Address Standards.'

This rebate process is an obvious scam and McAfee should be ashamed of their performance - I will never buy their product again and will tell anyone who asks about my horrible experience.

Reason of review: Problem getting Rebate after submitting a CORRECT Rebate form..

Monetary Loss: $50.

Preferred solution: Issue my Rebate Visa $50 Card - send to 623 N. 8th Avenue #189, Sturgeon Bay, WI 54235 as shown on my CORRECT Rebate form..

Mcafee Cons: Rebate process looks like a scam.

Location: Sturgeon Bay, Wisconsin

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I am going through the same story. I will not purchase from Frys Electronics or any Mcafee product until I receive the promised rebate.

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