For live communication with one of the customer support managers of the manufacturer of the industry’s innovative compaction & concrete equipment, use the following MBW phone number: (800) 678-5237. A dedicated customer support manager can assist you with products, account management, billing, and other matters at the mentioned line. Is it busy? Use the following alternative: (262) 644-6680. If you are interested in parts or services, call (262) 644-7686. Cannot speak in real time? Send a fax to (262) 644-5169. In any case, be as detailed as possible when calling. Namely, have your questions and product details at hand when calling.
You can reach out to the company’s customer service manager in writing via the following MBW email: Marketing@mbw.com. This address is suitable for most general and marketing inquiries. By using it, you can attach screenshots, product photos, or other materials for a better explanation of your inquiry. Alternatively, you can connect with the customer support manager via a contact form accessible on the “Contact” page. In it, indicate your name, email address, and other required data along with a detailed description of your matter in the “Questions/Comments” field. You can also chat with the support manager on social media.
The MBW office is open for visits and customer support by phone Monday through Friday from 8 a.m. to 4:30 p.m. CST. During these hours, you can ask about the company’s products or request support. Regarding email communication, be ready to wait for a response within 24–48 hours. We recommend checking the company’s schedule over time, as it may change for one reason or another. Actual business hours are indicated on the “Contact” page of the official company’s website.
