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Contact MBNA Canada Customer Service

MBNA Canada Phone Numbers and Emails

Toll-Free Number:

  • (888) 876-6262
Call customer service

Customer Service:

  • (800) 872-5758
    Hearing Impaired
  • (800) 548-2610
  • +1 613 907 3505
    From outside Canada
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How to Contact MBNA Canada Customer Service?

Most Popular Number:

(888) 876-6262
author avatar
PissedConsumer Reporter

MBNA is a provider of affinity credit card programs in Canada. They have a toll-free helpline, 1-888-876-6262, for people with general queries and concerns to contact. MBNA Canada's phone number, 1-800-872-5758, is available for the hearing impaired to contact their customer service. People seeking to call MBNA Canada customer service from outside Canada can dial 1-800-548-2610 and +1-613-907-3505 during business hours. Customers using the MBNA Canada contact numbers can call the business agent Monday through Sunday between 7:00 AM and 12:00 PM EDT.

The company has no published email, yet customers can use other MBNA Canada contact options as alternatives to it. For urgent matters, individuals can seek assistance via their published helplines. However, for issues that are too critical to resolve on a call, customers can visit the MBNA Canada address, 77 King St W, Toronto, Ontario K1G 6E6, Canada, for direct assistance from the company agent. You can also send a letter to PO Box 9614, Ottawa, Ontario K1G 6E6, to ensure a safe relay of your concerns.
People seeking to contact via phone or the MBNA Canada mobile app can do so between office hours, yet the company agents are active 24/7 to assist those intending to file a claim.

Customers can easily download and log in to the MBNA Canada app. Those who want to use it to contact customer support can select Support from the main menu and choose the option Message Us from the list appearing next. Once there, type your message and select Send to initiate the MBNA Canada live chat. Individuals using the application for the first time would need to provide some details that the virtual assistant may ask for. If the AI assistant can not help you with the query, you will automatically be connected to a human expert for better assistance.

MBNA Canada Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call MBNA Canada is 8888766262. 57% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Wednesday and Friday.

  • People call MBNA Canada mainly because of cards, activation/ cancellation, payments and charges.

PissedConsumer Club

Contact Information

MBNA Canada Website:

MBNA Canada Help Center:

Corporate Office Address:

MBNA Canada
77 King St W
Toronto, Ontario K1G 6E6
Canada

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 12:00am


Other Location:

P.O. Box 9614,

Ottawa,

Ontario K1G 6E6

More contact details

MBNA Canada Rating Based on 5 Reviews

Rating details

1.1
more details
Additional Fees
Value for money
Interest Rate
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Rating stats

Rating trend

Summary of MBNA Canada Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MBNA Canada?

Cards Question:

  • “I want to use my card in Nicaragua”
  • “I lost my card”
  • “Discontinue my card”

Account Question:

  • “Account bill”

Request for Information Question:

  • “Inquiry”

Activation/ Cancellation Question:

  • “Reactivate my credit card”

Product/ Service Question:

  • “Problem with the psyment”

Payments and Charges Question:

  • “Same transaction applied multiple times”

Return/ Replace Question:

  • “Address change”

About

Summary

MBNA Canada is one of the largest MasterCard issuer, a provider co-branded and affinity credit card programs in Canada. It is a division of the Toronto-Dominion Bank, which is together with its subsidiaries collectively known as TD Bank Group (TD). TD happens to be the sixth largest bank in North America by branches and serves approximately 20.5 million customers. TD also ranks among the world's leading online financial services firms, with more than 7.5 million online customers. MBNA Canada business was started in November 1997. Since that time MBNA Canada has been providing financial products and services throughout Canada from its headquarters in Ottawa and offices in Regina. Among its products and services also are credit insurance plans such as identity and balance protection.

MBNA Canada reviews and complaints

MBNA Canada is ranked 121 out of 204 in Cards category

Compare MBNA Canada Customer Service To

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