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Contact Mayo Clinic Diet Customer Service

How to Reach a Person at Mayo Clinic Diet

Verified Contact Information

Toll-Free Number:

  • 1-844-217-9591
    Patient Account Services
Call Now
Send Message

Customer Service:

mcd@digitalwellness.com

Legal:

privacyofficer@digitalwellness.com
Privacy Inquiries

Media:

egcpr@egcgroup.com
Press Inquiries

Mayo Clinic Diet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Mayo Clinic Diet Phone Number
1 (844) 217-9591
Average Calls duration
3 minutes
Most Popular Mayo Clinic Diet Email Address
mcd@digitalwellness.com
Issue Resolution Rate
Low (8% reported full resolution)
Mayo Clinic Diet Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Mayo Clinic Diet?

Most Popular Number:

(844) 217-9591
Patient Account Services
Total calls: 34 Issue resolved: 1 Last call: May 22, 2026

The toll-free Mayo Clinic Diet phone number 1-844-217-9591 is the company’s only published helpline active for patient account services. Users seeking efficient assistance with general queries and concerns can also call Mayo Clinic Diet customer service via this number between business hours. If the problem remains unresolved or further consultation is needed, emailing or visiting the Mayo Clinic Diet address are options for better assistance.

Clients can use one of the three published emails to relay their queries and complaints to the company agents. The Mayo Clinic Diet email mcd@digitalwellness.com is available to contact the customer care team for assistance with general issues and inquiries. Those consulting the legal department for privacy concerns can write to privacyofficer@digitalwellness.com between business hours. For press inquiries and other media-related concerns, egcpr@egcgroup.com is the email address. The customer care team also responds to similar queries via the Mayo Clinic Diet app. However, both can take a few hours or days to address the issue, making them comparatively less feasible than calling for urgent matters.

Digital Wellness is the company headquarters at 155 Water Street, Brooklyn, New York 11201, United States. Users unable to resolve their issues and concerns online can visit the Mayo Clinic Diet address for better assistance during office times. Those unable to arrive in person can also send a letter to the headquarters for convenience. That is best for the safe relay of confidential and sensitive concerns. However, the response can take a few days or weeks, making it less ideal for urgent issues requiring immediate assistance.

To reach the business agents online, open the Mayo Clinic Diet website in your browser and click Contact Us or Help Center on the homepage. That will direct you to several options for reaching out to company representatives. The website also features information about foods, diet, exercises, account management, and payments. Users with general queries regarding these can consult this information for self-help. Those seeking to discuss a specific issue or request technical support can complete the customer service form by providing their name, email, the reason for contacting, and a description. If personalized assistance is required, enter your Mayo Clinic Diet login credentials to access relevant options in the account section. The website also features articles on various topics, including membership cancellation, payment details, sample meal plans, and general setup to benefit clients with related concerns. You can also download the Mayo Clinic Diet app on Android and iOS devices using the links available on the website. For more options and advanced features, sign up for a Mayo Clinic Diet account or log into an existing one.

PissedConsumer Club

Contact Information

Mayo Clinic Diet Website:

Mayo Clinic Diet Help Center:

Corporate Office Address:

Digital Wellness
155 Water Street
Brooklyn, New York 11201
United States

Summary of Mayo Clinic Diet Customer Service Calls

34 TOTAL
CALLS
02:40 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mayo Clinic Diet?

Activation/ Cancellation Question:

  • “Need to cancel membership”
  • “Cancel my plan. I just now joined and I see I will not be able to follow the steps”
  • “Cancel”

Request for Information Question:

  • “Questions about mayo diet”
  • “Need to speak to rep”
  • “Discuss diet plan opt out”

Return/ Replace Question:

  • “Change payment method”
  • “Enrolled. Need to make a few changes to program”
  • “Change plan”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Credit card charge”
  • “Mayo Clinic diet book and the amount of calories I am to consjme”

Account Question:

  • “Membership issues”
  • “Forgot all my login information”

Product/ Service Question:

  • “Membership”
  • “Problem with app”

Other Question:

  • “Want to stop diet monthly plan. Thank you.”
  • “Problems lots of them”
  • “Please postpone starting day of my diet to August 10.”

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